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features
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support

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Description

Utilize Promoter Ninja for NPS to distribute Net Promoter Score (NPS) surveys to your clients and gather their feedback efficiently. This platform allows for segmented analysis with a single interaction, simplifying the process of understanding customer insights. Additionally, Promoter Ninja for NPS supports sending surveys in various languages, catering to a diverse customer base. By leveraging these features, businesses can enhance their customer engagement and improve overall satisfaction.

Description

SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Chattermill
Desktop.com
Easyflow
EnjoyHQ
Freshpaint
Geckoboard
HubSpot Customer Platform
Integrately
Intercom
Kapiche
Prodsight
Salesmachine
SendGrid
Shopify Plus
Wufoo
Zapier
sensedata

Integrations

Slack
Chattermill
Desktop.com
Easyflow
EnjoyHQ
Freshpaint
Geckoboard
HubSpot Customer Platform
Integrately
Intercom
Kapiche
Prodsight
Salesmachine
SendGrid
Shopify Plus
Wufoo
Zapier
sensedata

Pricing Details

$10.00/month
Free Trial
Free Version

Pricing Details

$49.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hoshinplan Strategy

Founded

2015

Country

Spain

Website

www.promoter.ninja/

Vendor Details

Company Name

SatisMeter

Founded

2015

Country

Czech Republic

Website

www.satismeter.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives