Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Comprehensive business management software designed for your entire organization. While many solutions provide project management tools, it's essential to consider how these projects integrate with the broader team dynamics. Projectworks equips every member of your services firm—from project managers and executives to finance personnel—with essential tools. Gain insights into team resource allocation to enhance scheduling, monitor project progress, and manage budgets effectively. This platform centralizes the administration of timesheets, time-off requests, and performance evaluations for your workforce. With cross-project visibility, you can project revenue accurately, assess recoverability, and streamline invoicing processes. Additionally, you can manage resources on an individual basis, allowing you to track each team member's workload. Improved project scheduling is achievable as you can identify who is at capacity, who has extra bandwidth, and when a project can slot into your overall workflow, ensuring optimized operational efficiency. By leveraging these functionalities, your company can foster collaboration and productivity across all departments.
Description
Have you ever thought about the best way to handle your organization's service finances? Look no further than Serviceware. With exceptional Enterprise Service Management, Serviceware boasts a distinctive suite of solutions designed to digitize and automate service processes, addressing challenges across IT, HR, and Customer Shared Services seamlessly. Serving over 900 customers, including eight of the thirty companies on the German DAX-30 stock index, Serviceware plays a vital role in enhancing corporate performance planning and financial management for IT and shared services. Additionally, their new scheduling app offers a hassle-free way for patients and customers to book appointments through the Serviceware Resources scheduler. In a noteworthy development, Serviceware is expanding its collaboration with KPMG, unveiling a joint service offering tailored for businesses working in transfer pricing. Moreover, the BARC Planning Survey 20 has recognized Serviceware Performance with 37 top rankings as a leading vendor for planning and analytics in the DACH region, further solidifying its reputation in the industry. It's clear that Serviceware is setting the standard for service management solutions.
API Access
Has API
No
API Access
Has API
No
Integrations
Teambook
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1000 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Spiderworks
Founded
2016
Country
New Zealand
Website
projectworks.io
Vendor Details
Company Name
Serviceware
Founded
1998
Country
Germany
Website
serviceware-se.com
Product Features
Leave Management
Approval Process Control
Yes
Calendar Management
No
Employee Scheduling
Yes
FMLA Tracking
No
Leave & Absence Reporting
No
Leave Policy Management
No
Self Service Portal
Yes
Professional Services Automation
Billing & Invoicing
Yes
CRM
Yes
Client Portal
No
Collaboration Tools
No
Document Management
No
Portfolio Management
Yes
Project Management
Yes
Proposal Generation
No
Quote Management
No
Resource Management
Yes
Time & Expense Tracking
Yes
Project Planning
Agile Methodologies
Yes
Budget Management
Yes
Collaboration Tools
No
Due Date Tracking
Yes
Gantt Charts
No
Kanban Board
No
Prioritization
No
Progress Tracking
Yes
Resource Management
Yes
Task Management
Yes
Template Management
Yes
Traditional Methodologies
Yes
Resource Management
Capacity Management
Yes
Data Visualization
No
Demand Forecasting
Yes
Drag & Drop
No
Employee Scheduling
Yes
Filtered Search
Yes
Resource Allocation
Yes
Skills Tracking
Yes
Utilization Management
Yes
Time Tracking
Automatic Time Capture
No
Billable & Non-Billable Hours
Yes
Billing & Invoicing
Yes
Employee Database
Yes
Expense Tracking
Yes
Mobile Time Tracking
Yes
Multiple Billing Rates
Yes
Offline Time Tracking
No
Online Time Tracking
Yes
Overtime Calculation
No
Time per Project Reporting
Yes
Timesheet Management
Yes
Vacation / Leave Tracking
Yes
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
Yes
Employee Lifecycle Management
No
Labor Projection
Yes
Performance Appraisal
Yes
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Financial Management
Budgeting & Forecasting
Yes
Cash Management
Yes
Consolidation / Roll-Up
Yes
Currency Management
Yes
Financial Reporting
Yes
Investment Management
Yes
Project Management
Yes
Revenue Recognition
Yes
Risk Management
Yes
Tax Management
Yes