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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Project Echo serves as a platform for SaaS teams to gather customer feedback, including feature requests and bug reports. It offers a flexible feedback portal that can be set to public, private, or restricted access for users, featuring functionalities like voting, commenting, duplicate detection, identity masking, and board management tools. Teams benefit from the ability to categorize requests, utilize a drag-and-drop roadmap, and create changelog updates that inform contributors when features are launched. The platform also enables embedded feedback collection, supports custom domains, and provides a REST API along with inbound and outbound webhooks, while integrating seamlessly with tools such as Linear, Notion, Slack, and Tally. Additionally, its MCP server allows compatible AI clients, including Claude and Cursor, to read and modify requests, comments, and votes, as well as generate prompts for implementation. Users can access a free plan that includes essential features like feedback collection, roadmap management, changelog creation, API access, and MCP functionality, while a more advanced Pro plan introduces options for custom domains and personalized branding. Overall, Project Echo empowers teams to enhance their product development processes by effectively managing customer input and streamlining feedback workflows.

Description

Userorbit is an innovative platform designed specifically for SaaS teams, integrating a variety of essential tools for product experience. This all-in-one solution encompasses product analytics, interactive demonstrations, instructional videos, no-code product tours, onboarding checklists, surveys, announcements, changelogs, feedback boards, public roadmaps, help centers, and a consolidated support inbox. With Userorbit, teams have the capability to capture valuable customer insights, leverage AI to prioritize feedback, disseminate targeted communications about releases, guide users to explore new features, and assess metrics related to adoption, engagement, drop-offs, and task completion. Additionally, it offers features such as custom branding, audience segmentation, seamless integrations, role-based access controls, audit logs, and options for enterprise deployment. By enabling product, growth, customer success, support, and marketing teams to unify their fragmented tools, Userorbit facilitates a cohesive customer journey from the initial demo through onboarding, ongoing support, and future releases, ultimately enhancing the overall user experience. This comprehensive approach ensures that teams can efficiently manage every aspect of their product interactions in one cohesive platform.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Claude Yes 
Cursor Yes 
Model Context Protocol (MCP) Yes 
Notion Yes 
Slack Yes 

Integrations

Claude No 
Cursor No 
Model Context Protocol (MCP) No 
Notion No 
Slack No 

Pricing Details

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Trial No 
Free Version Yes 

Pricing Details

$95 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Project Echo

Founded

2025

Country

United States

Website

www.projectecho.io

Vendor Details

Company Name

Userorbit

Founded

2024

Country

India

Website

userorbit.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Alternatives

Alternatives

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