Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our innovative distribution software and mobile application significantly enhance your efficiency by removing the need for paper forms altogether. This transformation not only prevents issues with illegible or misplaced forms but also streamlines operations for users both in the field and at their desks. To start, our web-based interface can be accessed through popular browsers such as Chrome and Firefox. This means you can effortlessly create work orders for various services—such as maintenance, deliveries, or quotes—no matter where you are. The process mimics the traditional method of filling out a paper form, but it takes a fraction of the time! You can quickly select the appointment date, assign an employee, and provide detailed descriptions, customer information, and task locations. Additionally, our mobile application allows you to fill out work orders on the go and sends SMS notifications to customers with just a tap. Upon arrival at the job site, you can perform the required tasks and attach photos, notes, and products for invoicing. Once the job is finished, the client can sign electronically, and they will promptly receive a PDF copy via email for their records. Overall, this system revolutionizes the way service-oriented businesses operate, promoting efficiency and customer satisfaction.
Description
Service Hub CRM delivers exceptional service effortlessly. Typically, it may require more than three calls to connect with a customer for setting an appointment, which can be frustrating. Empower your employees to deliver outstanding customer service by utilizing our tools. Effective communication is essential in building any relationship, and we understand that every detail counts. Our software can be tailored specifically to meet the unique demands of your business. Instead of juggling multiple systems, why not unify them for a smoother experience? Our dedicated team is here to guide you through our platform, ensuring you master its features. Access all necessary information directly from your dashboard, enhancing your workflow. Technicians can provide real-time updates on ticket statuses to both you and your clients. Manage your orders seamlessly through our app for greater productivity. With our GPS features, never lose your way to your next appointment. Easily upload files from your device for quick retrieval, and stay informed with notifications about your order statuses directly on your phone. All these features work together to create a more streamlined and efficient service experience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Diffusion Solutions Integrees
Website
www.progressionlive.com
Vendor Details
Company Name
Service Technologies
Founded
2017
Country
United States
Website
servicehubcrm.com
Product Features
Transportation Dispatch
Billing & Invoicing
Yes
Computer Aided Dispatch
No
Customer Database
Yes
Emergency Dispatch
Yes
Fuel Management
No
Mileage Tracking
No
Order Management
Yes
Routing
No
Scheduling
No
Vehicle Tracking
Yes
Product Features
Claims Processing
Adjustor Management
Yes
Case Management
Yes
Claim Resolution Tracking
Yes
Co-Pay & Deductible Tracking
No
Compliance Management
Yes
Customer Management
Yes
Electronic Claims
Yes
Forms Management
Yes
Paper-Based Claims
No
Payor Management
No
Policy Administration
Yes
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
No
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
Delivery Management
Customer Portal
Yes
Dispatch Management
Yes
Driver ETA
Yes
Driver Management
Yes
For Courier Services
Yes
For Freight
Yes
For Restaurants
Yes
Order Tracking
Yes
Routing
Yes
Scheduling
Yes
Signature Capture
Yes
Surveys & Feedback
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
No
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
No
Returns Management
Yes
Shipping Management
Yes
Special Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Transportation Dispatch
Billing & Invoicing
Yes
Computer Aided Dispatch
Yes
Customer Database
Yes
Emergency Dispatch
No
Fuel Management
Yes
Mileage Tracking
Yes
Order Management
Yes
Routing
Yes
Scheduling
Yes
Vehicle Tracking
Yes