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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We will enable you to enhance your engagement with guests, leading to increased bookings, improved reputation, and heightened revenue. You can select from top-performing booking engines available, along with robust marketing automation tools and channel management solutions, as well as websites designed for high conversion rates and comprehensive digital marketing services. By prioritizing the requirements of hoteliers, we have created a complete ecosystem that is user-friendly, dependable, and stress-free. This seamless integration connects sales, marketing, revenue management, and the overall guest journey in a single platform. Greater online exposure translates to a rise in direct bookings. We manage your search engine marketing, encompassing both organic SEO and paid SEA, alongside social media marketing to attract quality traffic to your hotel’s website. Furthermore, we link leisure hotels and resorts to key metasearch engines to expand their reach as widely as possible. By leveraging these strategies, your hotel can achieve sustainable growth and establish a strong online presence.

Description

Unlike other CRM platforms that only access a fraction of data from external systems, Maverick empowers you to identify, acknowledge, and reward your top guests—regardless of their booking source. With Maverick, hoteliers gain insights into their OTA clientele just as thoroughly as they do with direct bookings. The advanced guest management software compiles comprehensive profile information from the Windsurfer® CRS, ensuring that all data is matched and refined. This process creates intricate microsegments that enhance the effectiveness of guest communication strategies. Furthermore, Maverick features an intuitive integrated marketing solution designed for both email and text messaging campaigns, simplifying management tasks. The Profile Management tool plays a crucial role in organizing and consolidating guest data from various connected platforms, delivering an all-encompassing perspective on guest behaviors and preferences. Additionally, users have the flexibility to establish standardized fields and criteria for matching and merging profiles, further enhancing the utility of the software in understanding their clientele. Overall, Maverick stands out as a comprehensive tool for maximizing guest engagement and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5stelle* Yes 
Agoda Yes 
Airbnb Yes 
Amex GBT Egencia Yes 
Booking.com Yes 
Cleartrip Yes 
Ctrip Yes 
Expedia Yes 
Hotels.com Yes 
MakeMyTrip Yes 
Social WiFi Yes 
TrustYou Yes 
Userguest Yes 

Integrations

5stelle* No 
Agoda No 
Airbnb No 
Amex GBT Egencia No 
Booking.com No 
Cleartrip No 
Ctrip No 
Expedia No 
Hotels.com No 
MakeMyTrip No 
Social WiFi No 
TrustYou No 
Userguest No 

Pricing Details

$1 per month
A commission is collected for each online booking. There are no fixed fees.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Profitroom

Founded

2008

Country

Poland

Website

www.profitroom.com

Vendor Details

Company Name

SHR, Sceptre Hospitality Resources

Founded

1987

Country

United States

Website

shr.global/maverick-customer-relationship-management/

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management Yes 
Rate Management No 
Room Booking Management Yes 
Third Party Booking No 

Product Features

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