Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Profitics CEM Suite serves as a robust platform designed for seamless collaboration and integration, enabling efficient workflow management both within and across enterprises. By leveraging advanced web and analytics technologies, we deliver ready-to-use software solutions that tackle complex challenges faced by our clients. This platform fosters a collaborative environment where information can be shared effortlessly among vendors, customers, and suppliers. Additionally, it focuses on cultivating an active and engaged community centered around specific brands or products. Our tools are engineered to facilitate improved business outcomes through software-driven methodologies and processes. With capabilities for forecasting demand, supply, and competitive scenarios, CEM empowers organizations to exceed the limitations of traditional CRM systems. Profitics stands out by utilizing Web 3.0 and Semantic Web technologies, allowing us to create tailored applications that revolutionize your business operations. Ultimately, our aim is to provide solutions that not only meet your current needs but also anticipate future challenges.
Description
Synerise, an AI-driven Customer Data & Experience Platform (CDXP), centralizes customer data to enhance marketing and engagement. Key strengths include real-time capabilities, advanced AI, quick setup, and personalized omnichannel experiences. Pay-as-you-go pricing available.
Key Strengths of Synerise
Synerise excels in several key areas that set it apart from other platforms:
- Real-time capabilities. Powered by TerrariumDB, our proprietary database engine designed specifically for behavioural intelligence, real-time computing
- AI Engine. The quality of AI algorithms confirmed by successful participation in: Rakuten Data Challenge 2020; Twitter RecSys AI Challenge 2021; KDD Cup 2021; Booking.com AI Challenge 2021
- Time-To-Market. Confirmed by numerous successful implementations across various clients from various industries.
Benefits that Synerise brings:
- Increase conversion through super-targeted AI product recommendations
- Increased sales through personalised search results
- Reduce costs by predicting customer behaviour - propensity to act
- Reduce operational costs with an all-in-one tool
- Optimise ROI through usage-based billing mod
- Enhance customer experience and loyalty
API Access
Has API
No
API Access
Has API
Yes
Integrations
ExpertSender
No
Facebook
No
Firebase
No
FreshMail
No
Infobip
No
Intercom
No
KODA Bots
No
Mailchimp
No
Integrations
ExpertSender
Yes
Facebook
Yes
Firebase
Yes
FreshMail
Yes
Infobip
Yes
Intercom
Yes
KODA Bots
Yes
Mailchimp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
“Pay-As-You-Go” is the basic pricing model for the Synerise usage. The cost of the platform is based on consumption, calculated as the collection, storage and processing/executing of data in any corresponding period (a month/quarter). This model offers a low entry point and is easy to scale as your business grows. Each functionality of the platform is available for one fee. Wherefore businesses can use a wide range of functionalities without incurring additional costs.
For an accurate quote, please contact one of our Certified Partners.
Free Version: NO (Limited DEMO)
For an accurate quote, please contact one of our Certified Partners.
Free Version: NO (Limited DEMO)
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Profitics
Founded
2007
Country
United States
Website
www.profitics.com/products/customer-engagement-management/
Vendor Details
Company Name
Synerise
Founded
2013
Country
Poland
Website
synerise.com
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Pricing Optimization
Channel Analysis
No
Competing Product Analysis
No
Forecasting
No
Market Analysis
No
Multi-Store Management
No
Price List Management
No
Price Optimization Automation
No
Pricing Analytics
No
Profitability Analysis
No
Scenario Planning
No
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
Yes
For eCommerce
Yes
Image Recognition
Yes
Machine Learning
Yes
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
Yes
Process/Workflow Automation
Yes
Rules-Based Automation
Yes
Virtual Personal Assistant (VPA)
No
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
No
Territory Management
No
Customer Data Platforms (CDP)
Behavioral Analytics
Yes
Campaign Management
Yes
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
Yes
Data Matching
Yes
GDPR Compliance
Yes
Personalization
Yes
Predictive Modeling
Yes
Email Marketing
A/B Testing
Yes
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
No
Customer Surveys
Yes
Drip Campaigns
No
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
Yes
Landing Pages/Web Forms
Yes
Mailing List Management
No
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
No
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
Yes
Indexing
Yes
Text Analytics
Yes
eDiscovery
No
Loyalty Management
CRM
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes
White Label
Yes
Machine Learning
Deep Learning
Yes
ML Algorithm Library
No
Model Training
Yes
Natural Language Processing (NLP)
Yes
Predictive Modeling
Yes
Statistical / Mathematical Tools
No
Templates
No
Visualization
No
Marketing Analytics
A/B Testing
Yes
Campaign Management
Yes
Channel Attribution
Yes
Customer Journey Mapping
Yes
Dashboard
Yes
Performance Metrics
Yes
Predictive Analytics
Yes
ROI Tracking
Yes
Social Media Metrics
No
Website Analytics
Yes
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
No
Dynamic Content
Yes
Landing Pages / Web Forms
Yes
Lead Scoring
Yes
Sales Intelligence
No
Search Marketing
No
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
No
Personalization
A/B Testing
Yes
Abandoned Cart Saver
Yes
Account Based Marketing
Yes
Behavioral Targeting
Yes
Campaign Segmentation
Yes
Content Analytics
Yes
Contextual Targeting
Yes
Customer Profiles
Yes
Experience Management
Yes
Recommendation Engine
Yes
Website Personalization
Yes
Pricing Optimization
Channel Analysis
Yes
Competing Product Analysis
Yes
Forecasting
No
Market Analysis
No
Multi-Store Management
Yes
Price List Management
Yes
Price Optimization Automation
Yes
Pricing Analytics
Yes
Profitability Analysis
Yes
Scenario Planning
No
Visual Search
Barcode Recognition
No
Catalog Management
No
Customer Activity Tracking
Yes
Filtering
Yes
IP Protection
No
Image Tagging
Yes
Mobile App
Yes
Optical Character Recognition
No
Product Recommendations
Yes
Product Search
Yes
Reverse Image Search
Yes
Video Search
No