Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
When a client contacts the company to arrange a service, the conversation is documented either directly in the system or written down for subsequent entry. A tailored service confirmation, which includes client-specific pricing details, is then created and dispatched to the client, and it may also feature an electronic payment link if desired. A service work order is subsequently issued to all staff members who will participate in delivering the service, while the scheduled service is added to the calendar. Each day, sitters log into the system to view their assigned schedules, and at the close of the day, they log back in to mark off the visits they completed, additionally noting any discrepancies they encountered during the job. The administrator also logs in at the end of the day to confirm that all scheduled visits were successfully carried out. Reports detailing compensation can be generated in a matter of minutes for any given pay period, and client payments are systematically recorded within the system. Furthermore, any outstanding balances and credits can be seamlessly applied to the current service being offered. This streamlined approach ensures efficient tracking and management of services rendered.
Description
Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.
API Access
Has API
No
API Access
Has API
No
Integrations
CSS
No
CakePHP
No
Drupal
No
HTML
No
Joomla!
No
MySQL
No
PHP
No
Salesforce
No
Sugar Connect
No
WordPress
No
Integrations
CSS
Yes
CakePHP
Yes
Drupal
Yes
HTML
Yes
Joomla!
Yes
MySQL
Yes
PHP
Yes
Salesforce
Yes
Sugar Connect
Yes
WordPress
Yes
Pricing Details
$49 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Bluewave
Country
United States
Website
www.professionalpetsitter.com
Vendor Details
Company Name
Technosys IT Management
Country
India
Website
www.technosysmanagement.com/live_chat.php
Product Features
Pet Sitting
Billing & Invoicing
Yes
Client Management
Yes
Credit Card Processing
No
Customer Portal
No
GPS Check-in / Check-Out
No
Key Management
No
Recurring Appointments
No
Scheduling
Yes
Staff Management
Yes