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Description
Visual Work Instructions equip users with detailed, step-by-step guidance to successfully conduct inspections. Utilizing PSI, you can enter relevant inspection details and upload a variety of supporting materials such as images, videos, PDFs, and other documents, ensuring that your employees are well-informed to perform their tasks accurately. This system keeps your instructions neatly organized and easily accessible, ensuring that the entire team remains aligned on the proper procedures for each process. Additionally, you have the ability to quickly and effortlessly update this information, reducing the likelihood of misunderstandings regarding the current version of the instructions. Our Quality Alert system serves to highlight important information for operators at the start of their tasks or just before each inspection, adding an extra layer of communication. To ensure accountability, operators are required to acknowledge that they have reviewed the alert, with records maintained to document when they accessed this crucial information. This proactive approach enhances overall operational efficiency and safety.
Description
A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.
API Access
Has API
API Access
Has API
Integrations
Desktop.com
Indent
Microsoft Excel
Rippling
Teamstack
Zendesk
Integrations
Desktop.com
Indent
Microsoft Excel
Rippling
Teamstack
Zendesk
Pricing Details
$29.99 per month
Free Trial
Free Version
Pricing Details
$57.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Production Software Integrated
Founded
2016
Country
United States
Website
www.productionsoft.com/Home/Features
Vendor Details
Company Name
Blue Mango Learning Systems
Founded
2004
Country
United States
Website
www.bluemangolearning.com
Product Features
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control