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Description
ProcessGene stands out as the foremost provider of software solutions dedicated to Business Process Management (BPM). Their BPM software can be set up in just a few days, offering instant visibility and centralized oversight. Organizations, both commercial and governmental, across the globe rely on ProcessGene™’s BPM software cloud to regulate, enhance, and streamline their business processes while managing enterprise software and facilitating mergers and acquisitions. Tailored specifically for multi-subsidiary enterprises, ProcessGene™ utilizes its advanced Multi-Org technology to deliver superior BPM solutions. The company has established itself as a trailblazer in Multi-Org BPM technology, gaining invaluable expertise over the last ten years in catering to the needs of multi-subsidiary organizations worldwide. Their BPM software cloud is meticulously crafted to address the intricate demands of distributed business process planning, enhancement, and execution challenges, making it the most comprehensive solution available. As a result, ProcessGene™ continues to set the standard for innovation and efficacy in BPM solutions.
Description
NEXT represents a comprehensive solution for contemporary IT support, delivering swift and accessible assistance while granting more autonomy to your internal IT teams and ensuring user satisfaction. Drawing from our extensive experience, we have crafted a holistic solution that facilitates modern IT support in a thorough manner. Our digital end-to-end processes boast a significant level of automation, integrating chatbots and IT tools seamlessly. We possess the ideal team for tackling the challenges of daily support, characterized by extensive technical expertise, unwavering dedication, and an inherent service-oriented mindset. This approach allows us to assemble the perfect crew tailored to your needs, whether at the service desk or in the field, ensuring consistent excellence in support delivery. With NEXT, you can expect not just support, but a partnership aimed at enhancing your overall IT experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30.00/month/user
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ProcessGene
Founded
2004
Country
Israel
Website
www.processgene.com
Vendor Details
Company Name
pidas
Founded
1987
Country
Switzerland
Website
www.pidas.com
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
