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Description
At its core, Process Shepherd's decision tree and agent scripting features provide agents with systematic, step-by-step guidance through complex workflows, with the added capabilities of integration with external services such as CRM or helpdesk systems. The main goal of this platform is to enhance workflows, fortify compliance, and boost efficiency across contact centers and help desks.
Process Shepherd unfolds workflows into a sequence of steps or questions, navigated one step at a time by agents. This method of partitioned guidance eases the intricacy of managing complex tasks, reducing both the training duration for newcomers and the average time needed for each interaction.
Reduce Agent Onboarding Time by 80%
Trim Ramp Time by 40%
Decrease Average Handling by 30%
Description
Runcell is an AI agent designed specifically for Jupyter notebooks, capable of comprehending your projects, generating code, and running cells, allowing you to concentrate on deriving insights. This powerful extension features four distinct AI-driven modes: Interactive Learning Mode acts as an AI tutor, elucidating concepts with live coding demonstrations, comparative algorithms, and dynamic visual execution; Autonomous Agent Mode takes command of your notebook, executing cells autonomously, streamlining complex processes, minimizing manual input, and intelligently managing errors; Smart Edit Mode serves as a context-aware helper, providing insightful code suggestions, automating optimizations, and facilitating real-time enhancements to syntax and logic; and AI-Enhanced Jupyter enables you to pose questions in natural language about your code, generate AI-assisted solutions, and receive tailored recommendations for subsequent actions, all integrated smoothly within the user-friendly Jupyter environment. With these capabilities, Runcell significantly enhances the efficiency and effectiveness of coding in Jupyter notebooks.
API Access
Has API
API Access
Has API
Integrations
Aircall
Freshdesk
Genesys Cloud CX
Jupyter Notebook
Python
Salesforce
Zendesk
Zoho CRM
Integrations
Aircall
Freshdesk
Genesys Cloud CX
Jupyter Notebook
Python
Salesforce
Zendesk
Zoho CRM
Pricing Details
$20
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Process Shepherd
Founded
2022
Country
United States
Website
www.processshepherd.com
Vendor Details
Company Name
runcell.dev
Country
United States
Website
www.runcell.dev/
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management