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Description

Probook is an innovative dispatch platform powered by AI, aimed at boosting the performance of technicians, optimizing the efficiency of dispatchers, and enhancing customer service within the home services sector. By leveraging historical sales data, the platform strategically assigns technicians to the most appropriate jobs, which results in higher sales figures and greater customer satisfaction. It features two automation tiers: the copilot mode, which provides dispatchers with real-time suggestions while keeping them engaged, and the autopilot mode, which dynamically reorganizes the dispatch board in real-time, enabling one dispatcher to oversee more than 20 technicians effectively. Additionally, Probook includes features like proactive alerts for delays, recommendations for rescheduling, and an interactive revenue heatmap that highlights top sales performers. Users typically observe a 12% boost in sales and a 19% increase in flip rates, all while managing a technician-to-dispatcher ratio of 20:1, demonstrating the platform's significant impact on operational efficiency and profitability. As a result, Probook not only streamlines the dispatch process but also empowers businesses to focus on growth and improve their overall service delivery.

Description

Uleadz, a professional service, automates customer communications and keeps jobs on track. You can take full control of your business, employees and jobs, as well as schedules, payments, and invoices. Yes! Yes! Uleadz uses a state-of the-art A.I. This will allow business owners all over the world to have complete control of the field, whether they are in the office or on the phone. Hence, Uleadz. : WFM and CRM solutions in one place - Manage your client and technician database, but also assign a workflow to your business, employees, and payment tracking.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NEXTAR Yes 
ServiceTitan Yes 

Integrations

NEXTAR No 
ServiceTitan No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$89
Standard
-$89 / Billed Monthly
-Standard features
-3 users
-Unlimited technicians
-1500 SMS
-1500 minutes
-2 dedicated lines

Pro
-$169 / Billed Monthly
-Standard features
-5 users
-Unlimited technicians
-3000 SMS
-3000 minutes
-5 dedicated lines
-Call Masking
-24/7 chat support

Premium
-$299 / Billed Monthly
-Pro features
-15 users
-Unlimited technicians
-6000 SMS
-6000 minutes
-15 dedicated lines
-Joby
-24/7 live support
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Probook

Founded

2022

Country

United States

Website

www.probook.ai/

Vendor Details

Company Name

Uleadz

Founded

2020

Country

United States

Website

www.uleadz.com

Product Features

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management No 
Job Tracking No 
Mobile Access No 
Routing No 
Scheduling No 
Self Service Portal No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking No 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 
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