Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Probook is an innovative dispatch platform powered by AI, aimed at boosting the performance of technicians, optimizing the efficiency of dispatchers, and enhancing customer service within the home services sector. By leveraging historical sales data, the platform strategically assigns technicians to the most appropriate jobs, which results in higher sales figures and greater customer satisfaction. It features two automation tiers: the copilot mode, which provides dispatchers with real-time suggestions while keeping them engaged, and the autopilot mode, which dynamically reorganizes the dispatch board in real-time, enabling one dispatcher to oversee more than 20 technicians effectively. Additionally, Probook includes features like proactive alerts for delays, recommendations for rescheduling, and an interactive revenue heatmap that highlights top sales performers. Users typically observe a 12% boost in sales and a 19% increase in flip rates, all while managing a technician-to-dispatcher ratio of 20:1, demonstrating the platform's significant impact on operational efficiency and profitability. As a result, Probook not only streamlines the dispatch process but also empowers businesses to focus on growth and improve their overall service delivery.
Description
The UPLAN Advanced Clearing Engine (UPLAN-ACE) is designed to facilitate day-ahead market operations using protocols established by operators, while also executing real-time economic dispatch in 5-minute increments throughout each operational hour. This innovative system seamlessly merges both day-ahead generation offers and real-time demand bids to optimize the delivery of energy and ancillary services for hourly operations as well as 5-minute dispatches. One of the standout features of UPLAN-ACE is its ability to effectively model the variable and intermittent characteristics of emerging technologies, including batteries, flywheels, and other rapid-response solutions. Furthermore, the Real-Time Model (RTM) not only replicates the scheduling process for the hour ahead but also manages real-time dispatch every 5 minutes, relying on the commitment schedules from the Day-Ahead Market (DAM) and forecasting real-time load requirements. It performs dispatch operations on a 5-minute cycle, incorporating optimal power flow calculations, and ultimately generates locational marginal prices (LMPs), imbalance schedules, and updated dispatch information. This comprehensive approach ensures that UPLAN-ACE can adapt to the dynamic nature of modern energy systems while providing accurate and timely forecasts for market participants.
API Access
Has API
No
API Access
Has API
No
Integrations
NEXTAR
No
ServiceTitan
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Probook
Founded
2022
Country
United States
Website
www.probook.ai/
Vendor Details
Company Name
LCG Consulting
Website
www.energyonline.com
Product Features
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Energy Management
Benchmarking
No
Bill Audit
No
Bill Database
No
Bill Importing
No
Budgeting & Forecasting
Yes
Compliance Management
No
Contract Management
No
Cost / Use Reporting
Yes
Emissions Monitoring
Yes
Energy Price Analysis
Yes
Facility Scheduling
No
Greenhouse Gas Tracking
No
Load Control
Yes
Load Forecasting
No
Meter Tracking
No
Risk Management
Yes
Weather Normalization
No