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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Probook is an innovative dispatch platform powered by AI, aimed at boosting the performance of technicians, optimizing the efficiency of dispatchers, and enhancing customer service within the home services sector. By leveraging historical sales data, the platform strategically assigns technicians to the most appropriate jobs, which results in higher sales figures and greater customer satisfaction. It features two automation tiers: the copilot mode, which provides dispatchers with real-time suggestions while keeping them engaged, and the autopilot mode, which dynamically reorganizes the dispatch board in real-time, enabling one dispatcher to oversee more than 20 technicians effectively. Additionally, Probook includes features like proactive alerts for delays, recommendations for rescheduling, and an interactive revenue heatmap that highlights top sales performers. Users typically observe a 12% boost in sales and a 19% increase in flip rates, all while managing a technician-to-dispatcher ratio of 20:1, demonstrating the platform's significant impact on operational efficiency and profitability. As a result, Probook not only streamlines the dispatch process but also empowers businesses to focus on growth and improve their overall service delivery.

Description

Servgrow is an intuitive platform designed for home service businesses to enhance their scheduling, dispatching, customer management, estimating, invoicing, and payment processes, among other features. This comprehensive field service management software boosts overall productivity, ensures your customers enjoy an exceptional experience, improves your online reputation, and significantly enhances your digital footprint. You can manage every detail about your customers in a single location, accessible from any device. Servgrow automatically transforms job information into professional invoices, offering swift payment options for convenience. You can quickly generate customizable estimates that are trackable and can automate follow-ups, ensuring no opportunity is missed. The tool allows you to direct your team to the correct location while facilitating adjustments effortlessly. By sending up to three reminders, it helps minimize no-show incidents and ensures everyone involved remains informed. With integrated payment solutions, Servgrow simplifies the management of customer payments and fosters better customer retention through the cultivation of strong relationships, ultimately leading to sustained business growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NEXTAR Yes 
QuickBooks Online No 
ServiceTitan Yes 

Integrations

NEXTAR No 
QuickBooks Online Yes 
ServiceTitan No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Probook

Founded

2022

Country

United States

Website

www.probook.ai/

Vendor Details

Company Name

Servgrow

Country

United States

Website

www.servgrow.com

Product Features

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management No 
Job Tracking No 
Mobile Access No 
Routing No 
Scheduling No 
Self Service Portal No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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