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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Probie assists software development teams in uncovering ways to enhance their customers' experiences. It automatically detects issues such as friction points, missed conversion chances, and bugs, and then provides you with suggested solutions for review. From repeated clicks and malfunctioning forms to failed requests and endless loading screens, Probie reveals problems that users may face but often do not report. By linking your website and GitHub repository, Probie analyzes what went wrong, pinpoints the pertinent code, and creates a pull request with a proposed fix for your team to evaluate. Your developers can then review the modifications and decide which changes to implement. You can easily get started with a simple script, by installing the JavaScript SDK from npm, or by integrating your current Sentry reports. Probie effectively transforms real user feedback into practical enhancements, enabling teams to devote less time to identifying issues and more time to creating superior products. Furthermore, by prioritizing user experience, Probie fosters a culture of continuous improvement within software teams.

Description

Risotto is an innovative platform powered by AI that serves as an IT help desk, specifically tailored to enhance IT service management within the Slack environment. This solution empowers organizations to alleviate the burden on IT staff, boost service efficiency, and ensure compliance, all while functioning seamlessly in Slack. By integrating with popular tools such as Slack, Jira, and Okta, Risotto effectively removes the delays associated with traditional IT and HR support requests. It carefully monitors software access requests and autonomously resolves tickets, while also providing escalation to team members with relevant information for cases that require human intervention. Additionally, Risotto aids users in troubleshooting issues it has previously encountered by guiding them through a step-by-step resolution process. Consequently, IT and HR teams are liberated to concentrate on more strategic initiatives. Offering a superior, faster, and more secure support experience, Risotto caters to the needs of organizations of all sizes and ensures efficiency across the board. Ultimately, Risotto not only transforms IT support but also empowers employees to resolve issues independently.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Slack
Confluence
Freshservice
GitHub
Google Drive
Google Workspace
Jira
Model Context Protocol (MCP)
Notion
Okta
Sentry

Integrations

Slack
Confluence
Freshservice
GitHub
Google Drive
Google Workspace
Jira
Model Context Protocol (MCP)
Notion
Okta
Sentry

Pricing Details

$0/month/per user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Probie, Inc.

Founded

2026

Country

United States

Website

probie.dev

Vendor Details

Company Name

Risotto

Country

United States

Website

tryrisotto.com

Product Features

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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