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Average Ratings 0 Ratings
Description
Probie assists software development teams in uncovering ways to enhance their customers' experiences.
It automatically detects issues such as friction points, missed conversion chances, and bugs, and then provides you with suggested solutions for review. From repeated clicks and malfunctioning forms to failed requests and endless loading screens, Probie reveals problems that users may face but often do not report.
By linking your website and GitHub repository, Probie analyzes what went wrong, pinpoints the pertinent code, and creates a pull request with a proposed fix for your team to evaluate. Your developers can then review the modifications and decide which changes to implement.
You can easily get started with a simple script, by installing the JavaScript SDK from npm, or by integrating your current Sentry reports. Probie effectively transforms real user feedback into practical enhancements, enabling teams to devote less time to identifying issues and more time to creating superior products. Furthermore, by prioritizing user experience, Probie fosters a culture of continuous improvement within software teams.
Description
Risotto is an innovative platform powered by AI that serves as an IT help desk, specifically tailored to enhance IT service management within the Slack environment. This solution empowers organizations to alleviate the burden on IT staff, boost service efficiency, and ensure compliance, all while functioning seamlessly in Slack. By integrating with popular tools such as Slack, Jira, and Okta, Risotto effectively removes the delays associated with traditional IT and HR support requests. It carefully monitors software access requests and autonomously resolves tickets, while also providing escalation to team members with relevant information for cases that require human intervention. Additionally, Risotto aids users in troubleshooting issues it has previously encountered by guiding them through a step-by-step resolution process. Consequently, IT and HR teams are liberated to concentrate on more strategic initiatives. Offering a superior, faster, and more secure support experience, Risotto caters to the needs of organizations of all sizes and ensures efficiency across the board. Ultimately, Risotto not only transforms IT support but also empowers employees to resolve issues independently.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Slack
Confluence
Freshservice
GitHub
Google Drive
Google Workspace
Jira
Model Context Protocol (MCP)
Notion
Okta
Integrations
Slack
Confluence
Freshservice
GitHub
Google Drive
Google Workspace
Jira
Model Context Protocol (MCP)
Notion
Okta
Pricing Details
$0/month/per user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Probie, Inc.
Founded
2026
Country
United States
Website
probie.dev
Vendor Details
Company Name
Risotto
Country
United States
Website
tryrisotto.com
Product Features
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal