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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

With Proactive Campaigns for Zendesk you can quickly categorize customers in Zendesk lists and send email campaigns to multiple recipients using just one click. It can also be used as an alternative to Zendesk / Mailchimp. Send as many mass emails as you need from Zendesk directly. Send emails to test recipients Follow-up campaigns should be launched With integrated Email Tracking, you can view email statuses. You can assign campaigns to agents, groups, or brands Use an alias to type and send emails Add CCs in your emails Agents can share contact lists and campaigns Choose from the list of already created CSV files or import CSV files with data. Add formatting to your email body To create brand emails, use HTML code Integrates with analytics tools Set up triggers and schedule campaigns Zendesk tickets can be created with any status automatically Send internal notes in bulk Allow contacts to unsubscribe Get feedback through CSAT surveys and ratings

Description

Incorporate your company name in the header of your messages to ensure the recipient instantly identifies the sender, thereby enhancing your brand's visibility and boosting open rates. Utilize dynamic fields for personalized touch in each SMS you send by including specific details like the recipient's name, appointment date, and time, or any other relevant information. If your message exceeds the typical 160-character limit, there's no need to worry; you can craft longer SMS that are delivered as a single message to your clients. Effortlessly design a landing page using our robust editor and link it to your SMS communications. Transform your mass SMS campaigns into a unique experience, allowing customers to access additional information, respond, or directly contact your business. Provide an easy option for customers to unsubscribe at no cost, giving you insights into who opted out and their reasons for doing so. Plan and execute large-scale SMS campaigns by scheduling them for your preferred date and time, ensuring timely and effective communication with your audience. Remember that engaging and informative SMS not only keep your brand on top of their minds but also foster a stronger connection with your clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Base.com No 
Zendesk Yes 

Integrations

Base.com Yes 
Zendesk No 

Pricing Details

$5/month/user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GrowthDot

Founded

2017

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

SMSpubli

Country

Spain

Website

smspubli.com/en/

Product Features

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics No 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

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