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features
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support

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Description

With Proactive Campaigns for Zendesk you can quickly categorize customers in Zendesk lists and send email campaigns to multiple recipients using just one click. It can also be used as an alternative to Zendesk / Mailchimp. Send as many mass emails as you need from Zendesk directly. Send emails to test recipients Follow-up campaigns should be launched With integrated Email Tracking, you can view email statuses. You can assign campaigns to agents, groups, or brands Use an alias to type and send emails Add CCs in your emails Agents can share contact lists and campaigns Choose from the list of already created CSV files or import CSV files with data. Add formatting to your email body To create brand emails, use HTML code Integrates with analytics tools Set up triggers and schedule campaigns Zendesk tickets can be created with any status automatically Send internal notes in bulk Allow contacts to unsubscribe Get feedback through CSAT surveys and ratings

Description

SMSbump is a robust and user-friendly all-in-one solution for your messaging needs. Utilizing SMSbump allows you to create highly focused SMS campaigns and implement intelligent SMS automation while keeping track of every message sent. Additional features include SMS segmentation, personalized workflows, A/B testing capabilities, ROI-driven text automation, SMS automation tools, link shortening, scheduled campaigns, and opt-out management. It seamlessly integrates with major platforms such as Shopify, Slack, Mailchimp, WooCommerce, Zendesk, among others. By providing mobile shoppers with a smooth opt-in process, you can significantly enhance conversion rates. Make the most of various subscription options to optimize your outcomes. Deliver the perfect message at the opportune moment — consistently. Additionally, you can design tailored SMS workflows and automation that are fine-tuned for the highest levels of engagement and effectiveness. This ensures that your messaging strategy remains sharp and responsive to audience needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zendesk Yes 
Ark No 
Canopy No 
CartHook No 
Checkout X No 
Debutify Theme No 
Gorgias No 
Justuno No 
Klaviyo No 
LoyaltyLion No 
Mailchimp No 
Manychat No 
Opinew No 
OptiMonk No 
Re:amaze No 
Recart No 
Slack No 
Smile No 
ThoughtMetric No 
Upsell.com No 

Integrations

Zendesk Yes 
Ark Yes 
Canopy Yes 
CartHook Yes 
Checkout X Yes 
Debutify Theme Yes 
Gorgias Yes 
Justuno Yes 
Klaviyo Yes 
LoyaltyLion Yes 
Mailchimp Yes 
Manychat Yes 
Opinew Yes 
OptiMonk Yes 
Re:amaze Yes 
Recart Yes 
Slack Yes 
Smile Yes 
ThoughtMetric Yes 
Upsell.com Yes 

Pricing Details

$5/month/user
Free Trial Yes 
Free Version No 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GrowthDot

Founded

2017

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

Yotpo

Founded

2011

Country

United States

Website

smsbump.com

Product Features

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics No 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security No 
Email Marketing Yes 
Inventory Management No 
Kitting No 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart No 
Templates Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

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