Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ProSonata enhances and streamlines your project management, time tracking, and billing processes, including offers and invoices, leading to improved productivity. Our clientele ranges from agencies in communication, design, web, PR, events, and exhibition stand construction to marketing teams in corporations and banks, as well as consultants, engineers, trainers, and freelancers. Additionally, service providers for Deutsche Bahn and various trading companies value our flexible software. With a plethora of thoughtfully designed features that avoid unnecessary complexity, ProSonata is both swift and user-friendly. As a web-based application, it is compatible with Mac, PC, and tablets, ensuring accessibility for all users. Our deep understanding of our customers enables us to provide prompt and effective assistance. Since its inception in 2011, ProSonata has been passionately developed, hosted, and supported in Germany. The software complies with DSGVO regulations and meets GoBD requirements, allowing you to work with confidence. By choosing ProSonata, you invest in a solution that not only meets your management needs but also adheres to strict data protection standards.
Description
Engage with your customers through various channels, including phone, chat, email, and social media, while ensuring seamless transitions between them to avoid interruptions. Simplify the experience for your clientele by providing an intuitive user interface, which fosters efficiency and high acceptance among service teams. Enjoy the flexibility to utilize the solution anywhere and adapt its scale according to your requirements. Select from three tailored packages that cater to your specific needs and take advantage of rapid deployment and easy adjustments with minimal training necessary. Rely on superior call quality and the assurance of using a dependable public cloud that is entirely managed by a German data center and cloud provider. Look forward to consistent enhancements and the introduction of new features, guaranteeing that your service remains current. This solution is ideal for small and expanding teams, as well as for teams of 10 or more seeking to boost their performance. Additionally, it is well-suited for medium and large teams that have complex technical demands, ensuring that every organization can find its perfect fit. No matter the size of your team, this system is designed to adapt and grow with you.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Damovo UCC
No
GetMyInvoices
Yes
Memtime
Yes
Mitel Teamwork
No
NTT Cloud Communications
No
Integrations
Damovo UCC
Yes
GetMyInvoices
No
Memtime
No
Mitel Teamwork
Yes
NTT Cloud Communications
Yes
Pricing Details
€8/month for 1 User (Basic)
€18/month for 3 Users
€30/month for 5 Users
€50/month for 10 Users
€80/month for 20 Users
additional flexible subscription packages, optional extensions
€30/month for 5 Users
€50/month for 10 Users
€80/month for 20 Users
additional flexible subscription packages, optional extensions
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ProSonata
Founded
2011
Country
Germany
Website
www.prosonata.de/
Vendor Details
Company Name
Sikom
Country
Germany
Website
sikom.de/neues-produkt-sikom-cloudone/
Product Features
Advertising Agency
Campaign Management
No
Collaboration
No
Document Management
No
File Sharing
No
Project Management
Yes
Task Management
Yes
Time Tracking
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No