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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ProSonata enhances and streamlines your project management, time tracking, and billing processes, including offers and invoices, leading to improved productivity. Our clientele ranges from agencies in communication, design, web, PR, events, and exhibition stand construction to marketing teams in corporations and banks, as well as consultants, engineers, trainers, and freelancers. Additionally, service providers for Deutsche Bahn and various trading companies value our flexible software. With a plethora of thoughtfully designed features that avoid unnecessary complexity, ProSonata is both swift and user-friendly. As a web-based application, it is compatible with Mac, PC, and tablets, ensuring accessibility for all users. Our deep understanding of our customers enables us to provide prompt and effective assistance. Since its inception in 2011, ProSonata has been passionately developed, hosted, and supported in Germany. The software complies with DSGVO regulations and meets GoBD requirements, allowing you to work with confidence. By choosing ProSonata, you invest in a solution that not only meets your management needs but also adheres to strict data protection standards.

Description

Engage with your customers through various channels, including phone, chat, email, and social media, while ensuring seamless transitions between them to avoid interruptions. Simplify the experience for your clientele by providing an intuitive user interface, which fosters efficiency and high acceptance among service teams. Enjoy the flexibility to utilize the solution anywhere and adapt its scale according to your requirements. Select from three tailored packages that cater to your specific needs and take advantage of rapid deployment and easy adjustments with minimal training necessary. Rely on superior call quality and the assurance of using a dependable public cloud that is entirely managed by a German data center and cloud provider. Look forward to consistent enhancements and the introduction of new features, guaranteeing that your service remains current. This solution is ideal for small and expanding teams, as well as for teams of 10 or more seeking to boost their performance. Additionally, it is well-suited for medium and large teams that have complex technical demands, ensuring that every organization can find its perfect fit. No matter the size of your team, this system is designed to adapt and grow with you.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Damovo UCC No 
GetMyInvoices Yes 
Memtime Yes 
Mitel Teamwork No 
NTT Cloud Communications No 

Integrations

Damovo UCC Yes 
GetMyInvoices No 
Memtime No 
Mitel Teamwork Yes 
NTT Cloud Communications Yes 

Pricing Details

€8/month for 1 User (Basic)
€18/month for 3 Users
€30/month for 5 Users
€50/month for 10 Users
€80/month for 20 Users

additional flexible subscription packages, optional extensions
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ProSonata

Founded

2011

Country

Germany

Website

www.prosonata.de/

Vendor Details

Company Name

Sikom

Country

Germany

Website

sikom.de/neues-produkt-sikom-cloudone/

Product Features

Advertising Agency

Campaign Management No 
Collaboration No 
Document Management No 
File Sharing No 
Project Management Yes 
Task Management Yes 
Time Tracking Yes 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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