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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The ProSafe-RS safety instrumented system is certified by TÜV for use as a Safety Instrumented System (SIS) across SIL 1, 2, and 3 applications within a single modular setup, while offering enhanced availability in a redundant configuration. This system can function independently or be seamlessly integrated with the CENTUM VP Distributed Control System. Yokogawa’s industrial safety solutions ensure minimal disruptions through dependable protection across all SIL levels, featuring real-time dashboards that evaluate present and potential risks, along with virtual scenario testing to analyze the effects of prospective bypasses and overrides. Additionally, the system supports online modifications, enabling continuous operation during upgrades, automated compliance reporting to enhance testing intervals, and comprehensive service and lifecycle support. As the crucial last line of defense, the safety controller is designed for reliable performance precisely when needed. Furthermore, Yokogawa's unique Versatile Modular Redundancy ensures sustained SIL 3 operation even amidst multiple failure scenarios, highlighting the robustness of the system's design. This adaptability is essential for maintaining safety and operational efficiency in complex industrial environments.

Description

Establish your contact center with the robust TASKE Contact software, a versatile solution for managing call operations. Across the globe, countless supervisors in contact and call centers depend on TASKE Contact to effectively oversee their teams, achieve and maintain service standards, and access critical management insights regarding all call-related activities. The software features real-time ACD monitoring along with comprehensive historical reporting, making it an essential tool for any contact center. Additionally, it provides a user-friendly web portal that offers immediate access to live data and includes TASKE's sophisticated Visualizer tool for thorough search capabilities. By utilizing these solutions, organizations gain valuable insights that can significantly enhance service levels and bolster customer retention efforts. TASKE empowers users to track all types of call activity—whether inbound, outbound, or internal—while also helping to evaluate and elevate agent performance, quickly adapt to fluctuations in call volume and staffing availability, and effectively manage operational costs. With TASKE, businesses are better equipped to navigate the complexities of modern contact center demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Yokogawa

Country

Japan

Website

www.yokogawa.com/us/solutions/products-and-services/control/control-and-safety-system/safety-instrumented-systems-sis/process-safety-system-prosafe-rs/

Vendor Details

Company Name

TASKE Technology

Website

www.taske.com

Product Features

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Contact Management

Activity Management No 
Appointment Management No 
Contact Database Yes 
Contact History No 
Contact Import/Export No 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking Yes 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management Yes 
Search / Filter No 
Segmentation Yes 
Shared Contacts No 
Social Media Integration No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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