Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

ProResponse stands out as the most comprehensive and least management-heavy CRM and sales follow-up solution tailored specifically for dealerships in the Automotive, RV, Marine, and Powersports sectors. It securely stores all your sold customers and prospects on its servers, ensuring your data is protected. Effectively reach your target audience by utilizing advanced filtering options based on make, model, year, area code, zip code, and other criteria within your secure customer database. With ProResponse, you have the flexibility to launch email campaigns either directly through our website or simply provide us with your information, and we'll manage the campaign on your behalf at no additional charge. The Management Reports available through ProResponse offer essential insights that are crucial for management, acting as a valuable tool to assess staff performance, streamline workflows, and understand customer purchasing behaviors. Additionally, users benefit from free ILM, auto responders, text alerts, and the convenience of managing everything from their PDA, making ProResponse an all-in-one solution for dealership needs. This seamless integration of features ensures you can maintain effective communication and operational efficiency every step of the way.

Description

Automotive software made for dealerships… Meet Volie. The #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. The only BDC platform made specifically for automotive. Volie provides the 3 things your BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management. Our mission is to deliver software people love to use that makes it easy to communicate with their customers. In addition to having great software, our customer success team helps make it easy to use. Our dedicated account manager will be there every day to help your business prosper.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AlertMiner
CDK Global
DriveCentric
ProMax Unlimited
VinSolutions Connect CRM
Xtime

Integrations

AlertMiner
CDK Global
DriveCentric
ProMax Unlimited
VinSolutions Connect CRM
Xtime

Pricing Details

$500 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ProResponse

Founded

1998

Country

United States

Website

www.proresponse.com

Vendor Details

Company Name

Volie

Founded

2017

Country

United States

Website

www.volie.com

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

DMS Complete Reviews

DMS Complete

Dealer Management System

Alternatives

incadea.dms Reviews

incadea.dms

incadea
Centra Auto Reviews

Centra Auto

Centra Hub
PBS DMS Reviews

PBS DMS

PBS Systems