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Description
To thrive as a successful brand, it is essential that the products and services you provide to your clients maintain the highest standards of quality, while also ensuring efficient customer service. Engaging customers through Telco services presents a valuable opportunity to foster loyalty, boost revenue, and enhance overall profitability. The Prvidr platform offers comprehensive TELCO-as-a-service solutions that assist clients in managing their businesses effectively, covering various functions ranging from purchasing to order management, payment processing, and the entire lifecycle management of the customer, encapsulated in the "order-to-cash" process. Additionally, seamless network integration has been achieved, allowing for smooth operations within the Optus post-paid and pre-paid fixed line and mobile network systems, further enhancing service delivery. Such capabilities not only streamline operations but also contribute to a more satisfying customer experience.
Description
Our UniDB TEM application operates on a SaaS model, allowing you to effectively oversee, enhance, and manage your telecommunications spending. We gather and regulate raw data from telecom providers, delivering comprehensive analyses and pertinent recommendations through our web portal, enabling you to concentrate solely on management tasks. With UniDB TEM being SaaS-based, you only require a web browser—there's no need for installation or on-site maintenance. We process all telecom data across every service available, including landlines, mobile telephony, VPNs, and conferencing solutions. You can tailor reports to fit your organization’s needs, with user access rights determined accordingly. Additionally, our optimization plugin identifies all potential improvements for every user by analyzing actual traffic and usage statistics. The system actively sends alerts to both users and managers to promote best practices and empower your teams. Furthermore, the ContractMatch module assesses which contractual rates may be incorrectly applied in provider invoices, ensuring better financial management. This holistic approach to telecom expense management not only streamlines your operations but also optimizes your overall telecom strategy.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$500 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Privdr
Website
prvidr.com
Vendor Details
Company Name
Unitic Telecom
Founded
2002
Country
France
Website
www.unitic.fr/tem
Product Features
Business Management
Billing & Invoicing
No
CRM
No
Employee Management
No
Financial Management
No
Inventory Management
No
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
No
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
No
Product Features
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
Yes
Fixed Line Compatibility
No
Internal Cost Allocation
Yes
Mobile Line Compatibility
No
Usage Reporting
Yes
