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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PrivateGPT serves as a personalized AI solution that integrates smoothly with a business's current data systems and tools while prioritizing privacy. It allows for secure, instantaneous access to information from various sources, enhancing team productivity and decision-making processes. By facilitating regulated access to a company's wealth of knowledge, it promotes better collaboration among teams, accelerates responses to customer inquiries, and optimizes software development workflows. The platform guarantees data confidentiality, providing versatile hosting choices, whether on-site, in the cloud, or through its own secure cloud offerings. PrivateGPT is specifically designed for organizations that aim to harness AI to tap into essential company data while ensuring complete oversight and privacy, making it an invaluable asset for modern businesses. Ultimately, it empowers teams to work smarter and more securely in a digital landscape.

Description

Quivr is an AI-powered application built natively into Zendesk, designed to optimize customer service operations by leveraging historical ticket data and information from internal systems. By ingesting past resolved tickets, Quivr smartly suggests precise, brand-aligned responses and can automatically send them to customers, greatly accelerating support workflows. This AI-driven automation can increase support team efficiency by up to 60%, allowing agents to focus on more complex issues. Quivr ensures all replies remain consistent with your company’s tone and standards, reducing the risk of miscommunication. It also drastically shortens response times, enhancing overall customer satisfaction. With full compliance to GDPR and SOC 2, Quivr prioritizes the security and privacy of customer data. Its seamless integration within Zendesk means teams can implement the solution quickly without disrupting existing processes. Quivr is an effective tool for businesses aiming to modernize their customer support with smart automation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zendesk No 

Integrations

Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Pro: $1200/year
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PrivateGPT

Website

privategpt.io

Vendor Details

Company Name

Quivr

Founded

2024

Country

France

Website

www.quivr.app/

Product Features

Product Features

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