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Description
An all-encompassing platform designed to enhance the entire digital experience for guests before, during, and after their stay. It eliminates waiting times with features like contactless Pre Check-in and Express Checkout while providing access to guest rooms via Mobile Key. This tool fosters effortless communication between guests and staff, addressing inquiries and requests efficiently. It allows for the collection of detailed Eat & Stay preferences to tailor in-room amenities and meals ahead of the guests' arrival. Additionally, it keeps guests informed about sanitization schedules and promotes services such as spa treatments and dining options. Guests can explore a full range of hotel offerings, including restaurants, in-room dining, and various activities, all available for booking through their mobile devices. Furthermore, the system enables guests to schedule services such as spa appointments, golf, or yoga sessions, creating opportunities for upselling and cross-selling. It also provides a feature for guests to scan QR codes on food labels and menu items, helping them identify ingredients and avoid allergens. Lastly, through the Prefme Partner listing, the hotel can effectively showcase different room types, dining options, available services, and hygiene measures, ensuring guests are well-informed and satisfied throughout their experience.
Description
Address staff shortages by enabling guests to utilize their own smartphones for check-in, giving them more freedom to explore and enjoy hotel facilities. Enhance guest safety and reduce operational expenses with Zaplox’s bespoke branded app, which features contactless check-in/checkout, mobile key access, and mobile payment options. By collaborating effectively with various hotel systems vendors, Zaplox ensures seamless integration with top property management systems, BLE locks, payment solutions, and other hotel technologies. This partnership allows your hotel to achieve both cost savings and a more efficient deployment process. Whether you manage a city hotel, resort, or casino, Zaplox offers a tailored solution that fits your needs. Our contactless solutions, including mobile check-in and keys, are designed to scale, making them perfect for both large hotel chains and independent establishments. Guests can skip the lines at the front desk and easily check in and print their key cards using the Zaplox self-service kiosk, available around the clock, ensuring a hassle-free experience. This innovative approach not only enhances guest satisfaction but also optimizes hotel operations by streamlining the check-in process.
API Access
Has API
No
API Access
Has API
No
Integrations
Adyen
No
Maestro PMS
No
Oracle Hospitality Reporting and Analytics
No
Shift4
No
Integrations
Adyen
Yes
Maestro PMS
Yes
Oracle Hospitality Reporting and Analytics
Yes
Shift4
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Prefme
Country
India
Website
prefme.com/partners/
Vendor Details
Company Name
Zaplox
Founded
2010
Country
Sweden
Website
zaplox.com
