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Average Ratings 3,065 Ratings

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Description

Gather, oversee, and display your Google reviews to foster trust, enhance website visitors, and elevate sales. This is the essential tool required to create an effective review strategy for your enterprise. In the past, gathering reviews posed challenges, but we have simplified the process significantly. Now, all your reviews are conveniently located in one area, complete with impressive analytics. You also have access to customizable options for showcasing your reviews, no matter where you need them. While many review platforms focus solely on company-wide collection, Preferrd caters specifically to professionals, understanding that your business thrives on connections. That’s precisely why our platform facilitates the collection of reviews at the individual consultant level, ensuring personalized feedback. This tailored approach sets us apart in the industry and supports your unique business needs.

Description

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

AWeber No 
ActiveCampaign No 
BambooHR No 
Calendly No 
Certifier No 
ClickUp No 
Discord No 
Formstack No 
Google Sheets No 
Microsoft OneNote No 
Pabbly Connect No 
Pinterest No 
SparrowDesk No 
Spotify No 
Stackreaction No 
Truto No 
X (Twitter) No 
Xero No 
Zoho CRM No 
Zoho Campaigns No 

Integrations

AWeber Yes 
ActiveCampaign Yes 
BambooHR Yes 
Calendly Yes 
Certifier Yes 
ClickUp Yes 
Discord Yes 
Formstack Yes 
Google Sheets Yes 
Microsoft OneNote Yes 
Pabbly Connect Yes 
Pinterest Yes 
SparrowDesk Yes 
Spotify Yes 
Stackreaction Yes 
Truto Yes 
X (Twitter) Yes 
Xero Yes 
Zoho CRM Yes 
Zoho Campaigns Yes 

Pricing Details

$60 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$19.00/month/5,000 responses
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Preferrd

Founded

2019

Country

United Kingdom

Website

preferrd.com

Vendor Details

Company Name

SurveySparrow

Founded

2017

Country

United States

Website

surveysparrow.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Recruiting Agency

Assessments No 
Background Screening No 
Billing & Invoicing No 
CRM Yes 
Candidate Management No 
Internal HR No 
Interview Management No 
Job Posting No 
Lead & Sales Management Yes 
Payroll Management No 
Reference Checking No 
Resume Parsing No 
Resume Search No 
Self Service Portal Yes 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking Yes 
Question Library Yes 
Rater Selection Yes 
Self Service Portal Yes 
Supports External Reviewers Yes 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing No 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports No 
Community Feedback Tools No 
Live Chat Yes 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools No 
Video Feedback Yes 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Employee Engagement

Benchmarking Yes 
Cultural Alignment Yes 
Employee Awards No 
Employee Guides No 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Experience Management

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Market Research

Benchmarking Yes 
Compensation Management No 
Data Management Yes 
Email / Online Yes 
Face-to-Face No 
Panel Management Yes 
Paper-Based Yes 
Phone-Based Yes 
Sample Management Yes 
Statistical Analysis Yes 
Survey Management Yes 

NPS

Online Form Builders

Artificial Intelligence No 
Assign Roles / Permissions Yes 
Collaboration Tools Yes 
Conversational Forms Yes 
Data Tables Yes 
Drag & Drop / No Code Yes 
Export to PDF Yes 
HIPAA Compliant Yes 
Import Existing Forms Yes 
Mobile Forms Yes 
Offline Forms Yes 
Pre-made Templates Yes 
Quizzes / Questionnaires Yes 
Reporting / Data Visualization Yes 
Signup Forms Yes 
Surveys Yes 

SMS Survey

Alerts / Notifications Yes 
Analytics / Reporting Yes 
Audience Targeting Yes 
Campaign Management No 
Contact Management Yes 
Customizable Templates Yes 
Keyword Tracking No 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Scheduled Messaging Yes 
Survey Builder Yes 
Template Management Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing No 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Alternatives

Alternatives

Swell  Reviews

Swell

Swell CX
SurveyOL Reviews

SurveyOL

SurveyOL.com