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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our cutting-edge technology provides clients with a tailored intranet that meets their specific needs without sacrificing any features or upgrades. Precurio intranet software boasts a plethora of user-friendly functionalities, including advanced features such as Active Directory integration and Role-based Access Control, among others. While many intranet solutions offer numerous features, only Precurio delivers a distinctive design that highlights the necessary tools for your organization, which is essential for successful intranet adoption. Additionally, we empower our customers by providing them with the source code, enabling customization of their intranet portal and the potential to incorporate new modules. This level of flexibility is unmatched in any enterprise-grade solution available on the market today. Our software is intuitively designed for ease of use, ensuring a smooth adoption process without the need for costly training, as users will find it straightforward. We stand by our promise of simplicity! Furthermore, with our state-of-the-art architecture, we can accommodate any design preferences without compromising on features or future upgrades, ensuring that your intranet remains relevant and effective for years to come.

Description

A comprehensive help desk software solution designed to accommodate any internal support team that handles inquiries from employees. Accessible via a link on your Intranet, this web-based software enables your company's workforce to access online assistance, track requests, and utilize self-help resources, even during off-hours. The innovative design elements ensure that you can be operational within hours of installation. Employees can submit support requests directly from your Intranet link using any standard web browser. Sitehelpdesk serves as the central support service solution within our product lineup and is available for download from our website, allowing you to establish your in-house support system with just a Microsoft server. Alternatively, we can provide cloud hosting for your convenience. For smaller IT departments, sitehelpdesk may fulfill your immediate needs, and upgrading to sitehelpdesk-IT for enhanced IT service features is a seamless process; you will only be charged the price difference when making the upgrade. This flexibility ensures that your support system can evolve alongside your organization's requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

InterServer Yes 

Integrations

InterServer No 

Pricing Details

$700 per year
Free Trial No 
Free Version No 

Pricing Details

$800.00/one-time
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Precurio Software

Country

United States

Website

www.precurio.com

Vendor Details

Company Name

Sitehelpdesk.com

Founded

2000

Country

United Kingdom

Website

www.sitehelpdesk.com/helpdesk/sitehelpdesk.html

Product Features

Intranet

Activity / News Feed Yes 
Blogs Yes 
Calendar Management Yes 
Content Management Yes 
Discussions / Forums Yes 
Employee Directory Yes 
Knowledge Management No 
Policy Management Yes 
Search No 
Wiki No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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