Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our cutting-edge technology provides clients with a tailored intranet that meets their specific needs without sacrificing any features or upgrades. Precurio intranet software boasts a plethora of user-friendly functionalities, including advanced features such as Active Directory integration and Role-based Access Control, among others. While many intranet solutions offer numerous features, only Precurio delivers a distinctive design that highlights the necessary tools for your organization, which is essential for successful intranet adoption. Additionally, we empower our customers by providing them with the source code, enabling customization of their intranet portal and the potential to incorporate new modules. This level of flexibility is unmatched in any enterprise-grade solution available on the market today. Our software is intuitively designed for ease of use, ensuring a smooth adoption process without the need for costly training, as users will find it straightforward. We stand by our promise of simplicity! Furthermore, with our state-of-the-art architecture, we can accommodate any design preferences without compromising on features or future upgrades, ensuring that your intranet remains relevant and effective for years to come.
Description
A comprehensive help desk software solution designed to accommodate any internal support team that handles inquiries from employees. Accessible via a link on your Intranet, this web-based software enables your company's workforce to access online assistance, track requests, and utilize self-help resources, even during off-hours. The innovative design elements ensure that you can be operational within hours of installation. Employees can submit support requests directly from your Intranet link using any standard web browser. Sitehelpdesk serves as the central support service solution within our product lineup and is available for download from our website, allowing you to establish your in-house support system with just a Microsoft server. Alternatively, we can provide cloud hosting for your convenience. For smaller IT departments, sitehelpdesk may fulfill your immediate needs, and upgrading to sitehelpdesk-IT for enhanced IT service features is a seamless process; you will only be charged the price difference when making the upgrade. This flexibility ensures that your support system can evolve alongside your organization's requirements.
API Access
Has API
No
API Access
Has API
No
Integrations
InterServer
No
Pricing Details
$700 per year
Free Trial
No
Free Version
No
Pricing Details
$800.00/one-time
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Precurio Software
Country
United States
Website
www.precurio.com
Vendor Details
Company Name
Sitehelpdesk.com
Founded
2000
Country
United Kingdom
Website
www.sitehelpdesk.com/helpdesk/sitehelpdesk.html
Product Features
Intranet
Activity / News Feed
Yes
Blogs
Yes
Calendar Management
Yes
Content Management
Yes
Discussions / Forums
Yes
Employee Directory
Yes
Knowledge Management
No
Policy Management
Yes
Search
No
Wiki
No
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes