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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PowerOps is a cloud-based solution designed specifically for field service management in generator service companies. It efficiently organizes comprehensive records related to customers, sites, generators, automatic transfer switches (ATS), and uninterruptible power supplies (UPS), incorporating functions such as dispatch, work orders, quotes, preventive maintenance schedules, service reports, and invoicing. While office personnel focus on scheduling tasks and maintaining service history, technicians utilize a mobile application to access their assigned jobs, complete inspection checklists, log readings, take photos, document findings, and obtain customer signatures. The platform is tailored to generator-specific workflows, which feature NFPA 110 monthly checklists, load bank testing fields, and transfer switch inspections. Service records can be compiled into PDF reports for easy access and sharing. Furthermore, the software facilitates equipment tracking, recurring maintenance schedules, and the management of customer and service agreement records, while also integrating with QuickBooks Online to streamline the synchronization between office management and field operations, ultimately enhancing the efficiency of service teams in delivering quality customer support. This comprehensive tool not only boosts productivity but also ensures that all aspects of service management are seamlessly connected.

Description

TankSpotter is a comprehensive software solution tailored for companies in the propane and heating oil sectors, streamlining field service and operations. Its integrated mobile applications and web dashboard consolidate various functions such as service dispatch, scheduling, work orders, inspections of tanks and vehicles, records of leak checks, delivery tickets, and employee training logs, alongside sales leads into a single platform for fieldwork. Field technicians and drivers have the capability to fill out forms, take photographs, collect signatures, and log GPS locations along with notes, even in areas where cellular service is lacking; all data will automatically sync to the office once connectivity is restored. Additionally, office personnel can efficiently assign tasks, assess field documentation, oversee training programs, and monitor activities related to customers and equipment. This software is specifically crafted for propane retailers and fuel delivery businesses, catering to the needs of owners, managers, safety personnel, service staff, drivers, and field technicians alike, ensuring a holistic approach to operational management. By unifying these functionalities, TankSpotter enhances productivity and improves service delivery across the industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

QuickBooks Online Yes 
Stripe Yes 
Zoho Books No 

Integrations

QuickBooks Online Yes 
Stripe No 
Zoho Books Yes 

Pricing Details

Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Trial Yes 
Free Version No 

Pricing Details

$600/month
$6,000 one-time setup plus $600/month. Final pricing is tailored to fleet size and selected modules; unlimited users are included.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PowerOps

Country

United States

Website

powerops.io

Vendor Details

Company Name

Digital Software Services

Founded

2010

Country

United States

Website

tankspotter.io

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Alternatives

No Alternatives

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