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Description
PowerOps is a cloud-based solution designed specifically for field service management in generator service companies. It efficiently organizes comprehensive records related to customers, sites, generators, automatic transfer switches (ATS), and uninterruptible power supplies (UPS), incorporating functions such as dispatch, work orders, quotes, preventive maintenance schedules, service reports, and invoicing. While office personnel focus on scheduling tasks and maintaining service history, technicians utilize a mobile application to access their assigned jobs, complete inspection checklists, log readings, take photos, document findings, and obtain customer signatures. The platform is tailored to generator-specific workflows, which feature NFPA 110 monthly checklists, load bank testing fields, and transfer switch inspections. Service records can be compiled into PDF reports for easy access and sharing. Furthermore, the software facilitates equipment tracking, recurring maintenance schedules, and the management of customer and service agreement records, while also integrating with QuickBooks Online to streamline the synchronization between office management and field operations, ultimately enhancing the efficiency of service teams in delivering quality customer support. This comprehensive tool not only boosts productivity but also ensures that all aspects of service management are seamlessly connected.
Description
Prowyser is an innovative, cloud-based software solution designed specifically for field service management tailored to repair and home-service sectors, such as plumbing, heating, electrical, locksmithing, and multi-trade contractors. This platform streamlines the process by integrating customer requests and work orders from insurers or property managers into shared job files, facilitating efficient office scheduling, technician assignments, maintenance visits, and customer record management. Field teams benefit from a mobile application that allows them to access their daily tasks, document their work, attach images, fill out intervention reports, and gather signatures; notably, these field operations can be executed offline and will sync automatically once internet connectivity is restored. Additionally, Prowyser offers functionalities for estimates, invoicing, payment tracking, reminders, and accounting exports, while also enabling synchronization with Pennylane. The software seamlessly integrates with popular services like Google Calendar, Gmail, and Outlook, enhancing workflows and collaboration through assistance networks. Ultimately, Prowyser is delivered as a web-based service, complemented by mobile applications specifically designed for field technicians, ensuring they have all the necessary tools at their fingertips. This comprehensive approach not only simplifies field service management but also boosts productivity and customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Gmail
No
Google Calendar
No
Microsoft Outlook
No
Pennylane
No
QuickBooks Online
Yes
Stripe
Yes
Integrations
Gmail
Yes
Google Calendar
Yes
Microsoft Outlook
Yes
Pennylane
Yes
QuickBooks Online
No
Stripe
No
Pricing Details
Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Trial
Yes
Free Version
No
Pricing Details
€89/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PowerOps
Country
United States
Website
powerops.io
Vendor Details
Company Name
Groupe MEGVA
Founded
2019
Country
France
Website
prowyser.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Alternatives
Alternatives
No Alternatives
