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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Postpone serves as a comprehensive tool designed to facilitate the creation, publication, analysis, and engagement with audiences across all platforms. This innovative solution empowers creators, agencies, and marketers to explore untapped audiences while effectively interacting with them on various social media channels. With Postpone at their disposal, users can: - Utilize AI to craft compelling social media content and catchy titles. - Schedule and distribute posts across a total of 12 diverse social media networks, including niche options such as Reddit, Bluesky, and Tumblr. - Communicate with fans and prospective clients through a centralized Inbox for streamlined engagement. - Assess the performance of their posts and accounts, enabling them to identify successful strategies for social media marketing. Ultimately, Postpone is designed to enhance the overall efficiency and effectiveness of social media campaigns.

Description

The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
YouTube Yes 
Axis LMS Yes 
Bluesky Yes 
LinkedIn Yes 
Mastodon Yes 
Pinterest Yes 
Reddit Yes 
Threads Yes 
Tumblr Yes 
X (Twitter) No 

Integrations

Facebook Yes 
Instagram Yes 
YouTube Yes 
Axis LMS No 
Bluesky No 
LinkedIn No 
Mastodon No 
Pinterest No 
Reddit No 
Threads No 
Tumblr No 
X (Twitter) Yes 

Pricing Details

$25/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$9 per user, per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Postpone

Founded

2020

Country

United States

Website

www.postpone.app/

Vendor Details

Company Name

Socialboards

Country

Norway

Website

socialboards.com/en/

Product Features

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling No 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

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