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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The variety of restaurant loyalty programs available today is truly astonishing. However, most of them share a commonality: they rely heavily on check-ins, flashy promotions, and giveaways, none of which provide substantial insights into your clientele. In contrast, PosIQ stands out by effectively linking individual guests to their transactions within your restaurant's point-of-sale system. This approach, known as guest tracking, is executed with unmatched precision. Understanding that every restaurant possesses its own unique characteristics, PosIQ offers versatile guest tracking methods to choose from. You can opt for systems that require guest participation, those that engage staff members, or fully automated solutions—it's completely up to you to select what aligns with your establishment's needs. By capturing and analyzing crucial data such as customers' orders, visit frequency, and staff interactions, you gain insights that are otherwise unattainable without thorough POS integration. Furthermore, as customers track their purchases through PosIQ, they receive personalized offers tailored to their buying habits and the loyalty milestones you establish, enhancing their overall dining experience. This tailored approach not only improves customer satisfaction but also fosters enduring loyalty.

Description

An all-encompassing platform designed to enhance the entire digital experience for guests before, during, and after their stay. It eliminates waiting times with features like contactless Pre Check-in and Express Checkout while providing access to guest rooms via Mobile Key. This tool fosters effortless communication between guests and staff, addressing inquiries and requests efficiently. It allows for the collection of detailed Eat & Stay preferences to tailor in-room amenities and meals ahead of the guests' arrival. Additionally, it keeps guests informed about sanitization schedules and promotes services such as spa treatments and dining options. Guests can explore a full range of hotel offerings, including restaurants, in-room dining, and various activities, all available for booking through their mobile devices. Furthermore, the system enables guests to schedule services such as spa appointments, golf, or yoga sessions, creating opportunities for upselling and cross-selling. It also provides a feature for guests to scan QR codes on food labels and menu items, helping them identify ingredients and avoid allergens. Lastly, through the Prefme Partner listing, the hotel can effectively showcase different room types, dining options, available services, and hygiene measures, ensuring guests are well-informed and satisfied throughout their experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PosIQ

Founded

2008

Country

United States

Website

posiq.net

Vendor Details

Company Name

Prefme

Country

India

Website

prefme.com/partners/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Restaurant Marketing

Advertising Management No 
CRM No 
Customer Data Platform No 
Email Marketing No 
Feedback Management No 
Loyalty Management No 
Marketing Automation No 
Menu Management No 
Online Ordering No 
Personalization No 
Promotion Management No 
SMS Marketing No 
Social Media Management No 
Website Builder No 

Product Features

Alternatives