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Average Ratings 0 Ratings
Description
Your visitors can now enjoy premium service at their fingertips wherever they go. This innovative guest experience platform redefines hospitality for modern travelers, featuring unlimited 4G data and hotspot connectivity, unrestricted local and international calls, direct lines to hotel departments and local emergency services, and expedited assistance through Portier Chat. It supports multiple languages and includes a hotel content management system along with a customizable Portier City Guide. The platform facilitates real-time updates of hotel information, reminders about events and amenities, promotional messaging, and guidance during challenging situations. Additionally, it allows for the grouping of guests for corporate functions and anticipates their needs by utilizing data analytics, while seamlessly integrating with third-party vendors. Portier stands out as an exceptional solution for delivering personalized services and experiences, focusing on the essence of traditional hospitality to enhance guests' stays. By prioritizing the guest experience, hotels can foster deeper connections and ensure memorable visits for everyone.
Description
Every visitor should be treated as if they are the sole guest of your establishment, recognizing that each individual brings their own uniqueness. To ensure they receive the experience they desire, offer tailored messages, suggestions, and promotions aimed at enhancing their day. With The Experience Engine (TE2), our guest experience management platform, you can achieve personalization on a large scale. Utilize your current customer information alongside real-time insights into location and behavior to provide personalized, context-aware content precisely when it matters most. By eliminating obstacles to purchasing and promoting in-house spending with targeted offers that perfectly match their needs, you can enhance guest satisfaction. Additionally, integrate existing guest data from various systems to gain a deeper understanding of their preferences and interactions within your venue, thereby enriching their overall experience. This holistic approach not only improves individual visits but also fosters long-term loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Portier
Founded
2016
Country
China
Website
www.goportier.com
Vendor Details
Company Name
accesso
Country
United States
Website
www.accesso.com/solutions/guest-experience