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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Satisfied customers are well-informed customers. PortalCX is a comprehensive experience platform that provides a customizable portal for tracking project progress and automates communication to ensure customer comfort. With PortalCX, both you and your clients gain instant access to project updates through a user-friendly app that acts as a centralized communication hub for interaction, referrals, and promotional activities. Our easy-to-navigate application reflects your progress and automates customer service functions, enabling you and your clients to efficiently monitor tasks, while the integrated two-way communication and email features ensure smooth synchronization. The most exciting aspect? Everything is managed from a single platform. Ineffective communication can lead to heightened stress and increased cancellations. By offering real-time updates through PortalCX, customer trust is bolstered, resulting in a 20% reduction in churn and support expenses. Additionally, PortalCX consistently keeps clients informed about project developments and automatically encourages them to provide reviews and referrals, further enhancing your business’s reputation and customer engagement.

Description

Our platform for Internal Communications and Employee Engagement allows you to interact with your workforce in a manner that meets their expectations. Foster a dynamic and secure work environment through effective two-way communication for every employee, whether they are on the go or stationed at a facility. By facilitating direct communication, you can stay informed about each factory worker’s status and ensure they feel connected. Share specific information relevant to construction sites and promote a safe atmosphere through open dialogue. This system enables various locations to align their information, monitor employee wellness, and disseminate news tailored to specific groups or the entire organization, depending on your needs. Instantly share updates with all team members without any delays, ensuring a continuous flow of communication and consistent awareness of employee well-being. This approach not only enhances engagement but also strengthens the sense of community among your employees.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Asana Yes 
ClickUp Yes 
Gmail Yes 
Google Sheets Yes 
HubSpot CRM Yes 
JobNimbus Yes 
Pipedrive Yes 
Podio Yes 
Quickbase Yes 
Salesforce Yes 
Trello Yes 
Zapier Yes 

Integrations

Asana No 
ClickUp No 
Gmail No 
Google Sheets No 
HubSpot CRM No 
JobNimbus No 
Pipedrive No 
Podio No 
Quickbase No 
Salesforce No 
Trello No 
Zapier No 

Pricing Details

$79 per month
Free Trial Yes 
Free Version No 

Pricing Details

$29 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PortalCX, Inc.

Founded

2021

Country

United States

Website

www.portalcx.com

Vendor Details

Company Name

guavaHR

Founded

2018

Country

Estonia

Website

www.guavahr.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Employee Engagement

Benchmarking Yes 
Cultural Alignment Yes 
Employee Awards No 
Employee Guides No 
Employee Recognition Yes 
Feedback Management No 
Goal Management No 
Health & Wellness Programs Yes 
Performance Management No 
Pulse Surveys Yes 

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