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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Satisfied customers are well-informed customers. PortalCX is a comprehensive experience platform that provides a customizable portal for tracking project progress and automates communication to ensure customer comfort. With PortalCX, both you and your clients gain instant access to project updates through a user-friendly app that acts as a centralized communication hub for interaction, referrals, and promotional activities. Our easy-to-navigate application reflects your progress and automates customer service functions, enabling you and your clients to efficiently monitor tasks, while the integrated two-way communication and email features ensure smooth synchronization. The most exciting aspect? Everything is managed from a single platform. Ineffective communication can lead to heightened stress and increased cancellations. By offering real-time updates through PortalCX, customer trust is bolstered, resulting in a 20% reduction in churn and support expenses. Additionally, PortalCX consistently keeps clients informed about project developments and automatically encourages them to provide reviews and referrals, further enhancing your business’s reputation and customer engagement.

Description

Go above and beyond subscriptions with a variety of tools designed to increase lifetime value. The subscription app built with the end consumer in mind. Smartrr offers a variety of LTV tools to optimize your subscription experience for flexibility, exclusivity, and community. Increase recurring revenue and customer lifetime value with out-of-the-box subscription models, a beautifully branded subscriber account portal, flexible subscription management options, loyalty rewards, member-only benefits, referrals, gifting, and so much more.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AfterSell No 
Asana Yes 
Auware No 
Bubblehouse No 
ClickUp Yes 
Gmail Yes 
Gorgias No 
Klaviyo No 
MESA No 
Okendo No 
Pandium No 
Pipedrive Yes 
Podio Yes 
Quickbase Yes 
Rewind Backups No 
Salesforce Yes 
Shopify No 
Trello Yes 
UpCart No 
VideoWise No 

Integrations

AfterSell Yes 
Asana No 
Auware Yes 
Bubblehouse Yes 
ClickUp No 
Gmail No 
Gorgias Yes 
Klaviyo Yes 
MESA Yes 
Okendo Yes 
Pandium Yes 
Pipedrive No 
Podio No 
Quickbase No 
Rewind Backups Yes 
Salesforce No 
Shopify Yes 
Trello No 
UpCart Yes 
VideoWise Yes 

Pricing Details

$79 per month
Free Trial Yes 
Free Version No 

Pricing Details

From $99/month. 14-day free trial.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PortalCX, Inc.

Founded

2021

Country

United States

Website

www.portalcx.com

Vendor Details

Company Name

Smartrr

Founded

2020

Country

United States

Website

smartrr.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Membership Management

Application Management No 
Automatic Renewals No 
Committee Management No 
Dues Management No 
Email Marketing No 
Event Management No 
Member Directory No 
Member Portal No 
Member Types No 
Membership Database No 
Nonprofit Membership No 
Payment Processing No 
Website Management No 

Recurring Billing

Customer Portal No 
Deferred Billing No 
Discount Management No 
Dunning Management No 
Invoice History No 
Multi-Currency No 
Multi-Period Recurring Billing No 
Payment Processing No 
Recurring Donations No 
Subscription Billing No 

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management No 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

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