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Average Ratings 29 Ratings

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support

Description

PortaSwitch is a unified Service Management and Delivery Platform that combines Class 4/5 SIP softswitch functionality (PortaSIP) with a convergent real-time billing and Online Charging System (PortaBilling) in a single platform. It enables telecom operators, ISPs, MVNOs, and UCaaS providers to launch, manage, and monetize voice, messaging, IoT/M2M, and data traffic. Key capabilities: *Real-time billing and charging with fund locking to prevent balance overruns; *Class 4/5 softswitch with SIP call routing and IP Centrex/Cloud PBX support; *geo-redundant multi-site architecture with automatic failover and zero downtime during updates; *open architecture with REST API and full source code access (unlimited license). PortaSwitch is available as a one-time unlimited license (per-installation, not tied to subscriber count) or a monthly SaaS subscription based on billable events, for on-premise or cloud (Oracle Cloud Infrastructure) deployment.

Description

Thirdlane is built for service providers and MSPs who need a multi-tenant, white-label UCaaS platform with deep API control. It delivers voice, video, chat, and contact center features while giving providers the ability to integrate billing, CRM, and IT workflows with ease. Why providers choose Thirdlane: - True multi-tenant PBX architecture built for scaling to thousands of tenants. - White-label flexibility - deliver a branded experience to your customers. - Thirdlane Connect apps unify messaging, calling, and meetings across all devices. - Built-in Contact Center for sales and support teams. - CRM screen pops and Click-to-Call to boost productivity. - Extensive APIs for automation and third-party integrations. Business outcomes: - Launch branded UCaaS without the heavy R&D cost. - Increase recurring revenue with scalable multi-tenant architecture. - Offer enterprise-grade features at a competitive price point. Thirdlane empowers providers to own their UCaaS offerings end-to-end, increasing margins and ensuring long-term customer loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Boomi Yes 
Freshdesk No 
HubSpot CRM No 
Microsoft 365 No 
Microsoft Teams No 
Pipedrive No 
Salesforce No 
Zapier No 
Zendesk No 
Zoho CRM No 

Integrations

Boomi No 
Freshdesk Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Salesforce Yes 
Zapier Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

One-time
PortaSwitch can be deployed either in an on-premises private cloud installation with a license, or in a public cloud as a service

The PortaSwitch unlimited perpetual license does not depend on the number of subscribers or concurrent calls but rather covers an installation of a predefined number of instances and servers. The pricing of PortaSwitch in a cloud under SaaS model depends on the maximal capacity used during the month of service.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PortaOne

Founded

2001

Country

Canada

Website

www.portaone.com/telecom-products/portaswitch/

Vendor Details

Company Name

Thirdlane

Founded

2003

Country

United States

Website

www.thirdlane.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management Yes 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

PBX

Softphone

Audio / Video Conferencing Yes 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging Yes 
Contact Management Yes 
Fax Management Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Video Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Alternatives

PortaBilling Reviews

PortaBilling

PortaOne

Alternatives