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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PortaBilling is a billing and charging platform for telcos, MVNOs, and communication service providers. It enables operators to launch, price, provision, and manage voice, video, IPTV/VoD, IP Centrex/Hosted PBX, residential VoIP, WiFi, LTE, and IoT/M2M services. The platform supports wholesale, retail/SMB, wireless, converged, and IoT service models, including MVNO/MVNE deployments. PortaBilling offers an open API architecture for integration with third-party systems. It is available as a one-time unlimited license or a monthly SaaS subscription, with both on-premise and cloud (Oracle Cloud Infrastructure) deployment options. PortaBilling is used by over 500 customers worldwide.

Description

Salesforce Agentforce Communications is a purpose-built AI CRM solution designed to help telecom and communications providers operate more efficiently and profitably. It transforms the traditional middle office by integrating billing, service, product management, and sales processes into a unified platform. With configurable AI agents, companies can automate customer inquiries, order updates, and billing troubleshooting around the clock. Predictive insights such as churn forecasting and order fulfillment estimates allow teams to take proactive action. The Enterprise Product Catalog enables providers to design, test, launch, and manage complex commercial and technical offerings with ease. Industry CPQ capabilities streamline quoting and product bundling across multiple channels. The out-of-the-box communications data model reduces costly customization and accelerates deployment. Guided service console tools improve agent productivity and reduce training time. Seamless integrations with BSS and OSS systems ensure operational continuity. Agentforce Communications empowers telecom organizations to deliver personalized experiences while lowering operational costs.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Collate No 
Cybersource Yes 
PayPal Yes 
Salesforce No 
Stripe Yes 
Zendesk Yes 

Integrations

Collate Yes 
Cybersource No 
PayPal No 
Salesforce Yes 
Stripe No 
Zendesk No 

Pricing Details

PortaBilling offers a transparent, flexible, and predictable pricing structure, giving telecom operators the choice between a one-time unlimited license or a monthly subscription, with no hidden fees or vendor lock-in.
Free Trial No 
Free Version Yes 

Pricing Details

$325 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PortaOne

Founded

2001

Country

Canada

Website

www.portaone.com/telecom-products/portabilling/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/communications/cloud/

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