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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Create your online survey effortlessly with our user-friendly interactive tool, which offers a variety of question formats for you to choose from. You can personalize the design to suit your needs, and once your form is ready, there are multiple options for sharing it with your audience. Whether you prefer to embed the survey on your website, distribute the link through email, or share it on social media, the possibilities are numerous. All responses will be compiled on PopSurvey, where you can analyze the overall data or examine individual responses closely. Our goal is to simplify the process of distributing surveys, as reducing obstacles means you can send out more surveys and gather valuable feedback. Ultimately, this approach benefits everyone involved! A common challenge faced by many is the distribution of surveys via email; up until now, reaching a larger audience typically required the use of an external newsletter service like MailChimp, Campaign Monitor, or Constant Contact. However, with our tool, you can directly reach your respondents without the extra hassle.

Description

In today's highly competitive global business environment, attracting new customers and strengthening loyalty to existing customers is a challenge. Contact centers are expected to deliver the maximum positive results. How can you survey this? Pointel Survey360 simplifies the process. Survey360 allows you to create and conduct surveys in order to collect customer feedback and customer experience data. You will receive accurate, detailed information about customer expectations and contact centers operations. This data can be analyzed quickly to help you retain and gain new customers. Pointel Survey360 won the Gold Award for Most Innovative Technology at the 17th Contact Center World Awards. We are proud to have won the competition with over 2000 participants from 80 countries in the contact center industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Desktop.com Yes 
Salesforce No 

Integrations

Desktop.com No 
Salesforce Yes 

Pricing Details

$24 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PopSurvey

Website

www.popsurvey.com

Vendor Details

Company Name

Pointel

Founded

1999

Country

United States

Website

www.pointel.com

Product Features

Blog

Analytics No 
Collaborative Writing No 
Comment Moderation No 
File Sharing No 
Group Posting No 
Monetization Tools No 
Post Management No 
Search No 
WYSIWYG Rich Text Editing No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video No 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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