Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Pony ExpressHQ is used by businesses, organizations, and communities to communicate with members and customers via text messages. Send updates, reminders, and share deals via SMS text messaging online to large groups. Simple bulk SMS prepaid - text message marketing for any budget business.
Register now to receive 100 text message credits for free
Pricing for marketing budgets that are pay-as-you go
Get a dedicated US phone number or a dedicated number toll-free.
Unlimited keywords, groups, or contacts
No monthly fees, no training, no coding and no set-up.
Allow recipients to reply privately
Free message forwarding to your personal telephone
Send MMS and picture messaging
Forward incoming calls
Cross-posting to your Facebook and Twitter
Web-widget allows you to collect opt-ins
Credits for rollover
Credits don't expire
100 text message credits free of charge from us
Description
The CX Hub is an innovative cloud platform that aims to enhance the connection between enterprises and their customers, delivering a next-generation customer experience. This platform empowers organizations to create a seamless and transformative customer interaction through various means, including voice calls, voice assistants, and popular messaging channels, by integrating the traditionally separate realms of Contact Centers and CRM with advanced features like messaging, AI, journey analytics, and data insights. With contact center messaging capabilities, Voice Agents can instantly recognize a mobile caller and send them relevant information during the conversation, while also having access to a comprehensive history of all communications with that number. Additionally, Chat Agents can utilize their designated toll or toll-free numbers to engage with clients through SMS or MMS, providing a versatile communication method. Furthermore, customers are given the flexibility to bypass hold times and shift from a voice conversation to messaging, enhancing their overall experience. This dual approach not only streamlines communication but also increases customer satisfaction by catering to their preferences.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Connect
No
Avaya Aura
No
Avaya Experience Platform
No
Five9
No
Oracle CRM On Demand
No
Salesforce
No
ServiceNow
No
Symbee
No
Twilio
Yes
Zapier
Yes
Integrations
Amazon Connect
Yes
Avaya Aura
Yes
Avaya Experience Platform
Yes
Five9
Yes
Oracle CRM On Demand
Yes
Salesforce
Yes
ServiceNow
Yes
Symbee
Yes
Twilio
No
Zapier
No
Pricing Details
Free
Start with 100 free text credits 💜
250 text credits $11 -
1000 text credits $32 -
2000 text credits $56 -
5000 text credits $115 -
10,000 text credits $215 -
25,000 text credits $460 -
100,000 text credits $1,500 -
250 text credits $11 -
1000 text credits $32 -
2000 text credits $56 -
5000 text credits $115 -
10,000 text credits $215 -
25,000 text credits $460 -
100,000 text credits $1,500 -
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pony Express HQ
Founded
2017
Country
United States
Website
www.getponyexpress.com
Vendor Details
Company Name
WEBTEXT
Founded
2007
Country
Ireland
Website
webtext.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Push Notifications
A/B Testing
No
Analytics
No
Campaign Segmentation
No
Contextual Targeting
No
Device Targeting
No
Expiry Notifications
No
Geo Targeting
No
Mobile Notifications
No
Notification Scheduling
No
Visual Notifications
No
Web Notifications
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No