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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Pony ExpressHQ is used by businesses, organizations, and communities to communicate with members and customers via text messages. Send updates, reminders, and share deals via SMS text messaging online to large groups. Simple bulk SMS prepaid - text message marketing for any budget business. Register now to receive 100 text message credits for free Pricing for marketing budgets that are pay-as-you go Get a dedicated US phone number or a dedicated number toll-free. Unlimited keywords, groups, or contacts No monthly fees, no training, no coding and no set-up. Allow recipients to reply privately Free message forwarding to your personal telephone Send MMS and picture messaging Forward incoming calls Cross-posting to your Facebook and Twitter Web-widget allows you to collect opt-ins Credits for rollover Credits don't expire 100 text message credits free of charge from us

Description

Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Twilio Yes 
Zapier Yes 

Integrations

Twilio No 
Zapier No 

Pricing Details

Free
Start with 100 free text credits 💜
250 text credits $11 -
1000 text credits $32 -
2000 text credits $56 -
5000 text credits $115 -
10,000 text credits $215 -
25,000 text credits $460 -
100,000 text credits $1,500 -
Free Trial Yes 
Free Version Yes 

Pricing Details

$78 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Pony Express HQ

Founded

2017

Country

United States

Website

www.getponyexpress.com

Vendor Details

Company Name

Textology

Founded

2015

Country

United States

Website

www.textology.co

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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