Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Pony ExpressHQ is used by businesses, organizations, and communities to communicate with members and customers via text messages. Send updates, reminders, and share deals via SMS text messaging online to large groups. Simple bulk SMS prepaid - text message marketing for any budget business.
Register now to receive 100 text message credits for free
Pricing for marketing budgets that are pay-as-you go
Get a dedicated US phone number or a dedicated number toll-free.
Unlimited keywords, groups, or contacts
No monthly fees, no training, no coding and no set-up.
Allow recipients to reply privately
Free message forwarding to your personal telephone
Send MMS and picture messaging
Forward incoming calls
Cross-posting to your Facebook and Twitter
Web-widget allows you to collect opt-ins
Credits for rollover
Credits don't expire
100 text message credits free of charge from us
Description
Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.
API Access
Has API
No
API Access
Has API
No
Integrations
Twilio
No
Zapier
No
Pricing Details
Free
Start with 100 free text credits 💜
250 text credits $11 -
1000 text credits $32 -
2000 text credits $56 -
5000 text credits $115 -
10,000 text credits $215 -
25,000 text credits $460 -
100,000 text credits $1,500 -
250 text credits $11 -
1000 text credits $32 -
2000 text credits $56 -
5000 text credits $115 -
10,000 text credits $215 -
25,000 text credits $460 -
100,000 text credits $1,500 -
Free Trial
Yes
Free Version
Yes
Pricing Details
$78 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Pony Express HQ
Founded
2017
Country
United States
Website
www.getponyexpress.com
Vendor Details
Company Name
Textology
Founded
2015
Country
United States
Website
www.textology.co
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No