Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Pony ExpressHQ is used by businesses, organizations, and communities to communicate with members and customers via text messages. Send updates, reminders, and share deals via SMS text messaging online to large groups. Simple bulk SMS prepaid - text message marketing for any budget business.
Register now to receive 100 text message credits for free
Pricing for marketing budgets that are pay-as-you go
Get a dedicated US phone number or a dedicated number toll-free.
Unlimited keywords, groups, or contacts
No monthly fees, no training, no coding and no set-up.
Allow recipients to reply privately
Free message forwarding to your personal telephone
Send MMS and picture messaging
Forward incoming calls
Cross-posting to your Facebook and Twitter
Web-widget allows you to collect opt-ins
Credits for rollover
Credits don't expire
100 text message credits free of charge from us
Description
TalkToTheManager offers an innovative solution for business owners to receive anonymous feedback from patrons via text messaging, enabling them to tackle concerns regarding customer service, products, and facilities before negative experiences translate into unfavorable reviews. Upon enrolling in our service, we swiftly assign a dedicated phone number for display at your establishment, ensuring easy access for customers. Managers on duty are promptly alerted to messages through their mobile devices or email, all while maintaining the anonymity of the customer's phone number. This allows managers to instantly reply via text while the customer is still present, effectively addressing issues or acknowledging compliments for an excellent experience. As a result, customers leave satisfied, often leading to positive online reviews, enthusiastic word-of-mouth referrals, and a return to your business, which in turn boosts revenue and strengthens brand loyalty. With just a simple text to your TalkToTheManager number from any mobile device, customers can easily share their thoughts. This streamlined communication not only enhances customer satisfaction but also fosters a more responsive and attentive business environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Twilio
No
Zapier
No
Pricing Details
Free
Start with 100 free text credits 💜
250 text credits $11 -
1000 text credits $32 -
2000 text credits $56 -
5000 text credits $115 -
10,000 text credits $215 -
25,000 text credits $460 -
100,000 text credits $1,500 -
250 text credits $11 -
1000 text credits $32 -
2000 text credits $56 -
5000 text credits $115 -
10,000 text credits $215 -
25,000 text credits $460 -
100,000 text credits $1,500 -
Free Trial
Yes
Free Version
Yes
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pony Express HQ
Founded
2017
Country
United States
Website
www.getponyexpress.com
Vendor Details
Company Name
TalkToTheManager
Founded
2012
Country
United States
Website
talktothemanager.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Restaurant Marketing
Advertising Management
No
CRM
No
Customer Data Platform
No
Email Marketing
No
Feedback Management
No
Loyalty Management
No
Marketing Automation
No
Menu Management
No
Online Ordering
No
Personalization
No
Promotion Management
No
SMS Marketing
No
Social Media Management
No
Website Builder
No