Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Conducting Polls and Surveys tailored for your needs, we provide Social Insights, Smart Analytics, and Valuable Intelligence.
We have unlocked the essential ingredient for a thriving business: exceptional Customer Experience, which can be attained through effective Customer Feedback Surveys. Pollmonk serves as the ultimate solution for developing thorough feedback forms, ranging from straightforward online surveys to intricate customer satisfaction assessments, along with customer experience feedback and employee engagement tools. As an online survey platform, Pollmonk encompasses everything required to fulfill your insight requirements.
Understanding the market landscape is crucial for enhancing customer engagement and devising comprehensive questionnaires. This allows you to stay ahead of analyses and adapt swiftly to the ever-evolving market dynamics. With Pollmonk, you are empowered to generate timely and efficient market research reports, coupled with the essential insights needed to drive customer satisfaction and loyalty effectively.
Description
Get insights into the most important touchpoints in the customer journey. Take the necessary actions to improve customer satisfaction. To identify potential bottlenecks and improve customer service, measure every interaction with customers. Measuring the willingness of customers and colleagues to recommend your products or services. Identify the most pressing issues and prioritize your actions. You can measure the ease of your product or service experience. Identify the frictions and make it easy. Customers feel different every step of their journey. It is not enough to get feedback once a month. You can identify the most affected touchpoints easily if you collect feedback after each transaction. You can use text analysis to analyze the open-ended feedback from that touchpoint and discover the reason behind friction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Freshchat
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Microsoft Outlook
No
Salesforce
No
Slack
No
Stackreaction
No
WhatsApp
No
Zapier
No
Integrations
Freshchat
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Microsoft Outlook
Yes
Salesforce
Yes
Slack
Yes
Stackreaction
Yes
WhatsApp
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Pollmonk
Founded
2018
Country
India
Website
www.pollmonk.co
Vendor Details
Company Name
SurveySensum
Founded
2018
Country
India
Website
www.surveysensum.com
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Polling
Data Analysis Tools
No
Email Distribution
No
Feedback Collection
No
Live Results Tracking
No
Multiple Question Types
No
Online Polling
No
Phone Polling
No
Presentation Tools
No
Q & A
No
SMS Polling
No
Skip Logic
No
Supports Audio / Images / Video
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
No
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No