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Description
Conducting Polls and Surveys tailored for your needs, we provide Social Insights, Smart Analytics, and Valuable Intelligence.
We have unlocked the essential ingredient for a thriving business: exceptional Customer Experience, which can be attained through effective Customer Feedback Surveys. Pollmonk serves as the ultimate solution for developing thorough feedback forms, ranging from straightforward online surveys to intricate customer satisfaction assessments, along with customer experience feedback and employee engagement tools. As an online survey platform, Pollmonk encompasses everything required to fulfill your insight requirements.
Understanding the market landscape is crucial for enhancing customer engagement and devising comprehensive questionnaires. This allows you to stay ahead of analyses and adapt swiftly to the ever-evolving market dynamics. With Pollmonk, you are empowered to generate timely and efficient market research reports, coupled with the essential insights needed to drive customer satisfaction and loyalty effectively.
Description
Get insights into the most important touchpoints in the customer journey. Take the necessary actions to improve customer satisfaction. To identify potential bottlenecks and improve customer service, measure every interaction with customers. Measuring the willingness of customers and colleagues to recommend your products or services. Identify the most pressing issues and prioritize your actions. You can measure the ease of your product or service experience. Identify the frictions and make it easy. Customers feel different every step of their journey. It is not enough to get feedback once a month. You can identify the most affected touchpoints easily if you collect feedback after each transaction. You can use text analysis to analyze the open-ended feedback from that touchpoint and discover the reason behind friction.
API Access
Has API
API Access
Has API
Integrations
Freshchat
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Outlook
Salesforce
Slack
Stackreaction
WhatsApp
Zapier
Integrations
Freshchat
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Outlook
Salesforce
Slack
Stackreaction
WhatsApp
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pollmonk
Founded
2018
Country
India
Website
www.pollmonk.co
Vendor Details
Company Name
SurveySensum
Founded
2018
Country
India
Website
www.surveysensum.com
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Polling
Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video