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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Points.com operates as a worldwide loyalty-commerce platform that collaborates with airlines, hotels, financial institutions, and retail loyalty programs, allowing users to buy, gift, trade, exchange, and redeem their points or miles across various programs. By serving as the backend for numerous prominent rewards initiatives, it allows for promotions such as low-balance redemption offers, which enable members with limited points to utilize them for subscriptions, products, or services. Additionally, Points.com manages the sale of miles and points on behalf of airlines and hotel chains, facilitates transfers and exchanges between users, and offers redemption marketplaces for diverse options. With partnerships spanning dozens of loyalty programs, Points.com has previously provided a “Loyalty Wallet” feature designed to assist users in tracking multiple rewards programs conveniently in one location. This innovative approach not only simplifies the management of rewards but also enhances the overall experience for users seeking to maximize the value of their loyalty points.

Description

A significant transformation is already taking shape within the airline sector. However, the pandemic has intensified the urgency to tackle the fundamental issues stemming from the industry's outdated infrastructure. As airlines strive to restore their operations, innovative technology will be crucial for achieving profitability once again. Greater flexibility will be essential to implement adaptive business strategies that cater to the shifting dynamics of the market and consumer preferences. In this scenario, adopting a novel retail strategy that customizes and differentiates airline offerings based on perceived value, rather than mere standard features, becomes essential. iFly RES places customer profiles at its foundation, allowing airlines to recognize passengers as distinct individuals whose specific needs, desires, and histories can be addressed. With an integrated offer and order management system, alongside dynamic capabilities for creating and pricing products, airlines can substantially enhance their revenue generation potential. This evolution represents not just a technological upgrade, but a complete rethinking of how airlines can engage with their customers in a more meaningful manner.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Points.com

Founded

2000

Country

Canada

Website

www.points.com

Vendor Details

Company Name

IBS Software Services

Founded

1997

Country

United States

Website

www.ibsplc.com/product/airline-passenger-solutions/passenger-reservations

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Airline Reservation System

CRM Yes 
Charter Reservations Yes 
Departure Control No 
Disruption Management Yes 
Distribution Management Yes 
Loyalty Program No 
Online Booking No 
Payment Processing No 
Revenue Management No 
Self Service Portal No 
Third Party Booking No 

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Alternatives

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