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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Points.com operates as a worldwide loyalty-commerce platform that collaborates with airlines, hotels, financial institutions, and retail loyalty programs, allowing users to buy, gift, trade, exchange, and redeem their points or miles across various programs. By serving as the backend for numerous prominent rewards initiatives, it allows for promotions such as low-balance redemption offers, which enable members with limited points to utilize them for subscriptions, products, or services. Additionally, Points.com manages the sale of miles and points on behalf of airlines and hotel chains, facilitates transfers and exchanges between users, and offers redemption marketplaces for diverse options. With partnerships spanning dozens of loyalty programs, Points.com has previously provided a “Loyalty Wallet” feature designed to assist users in tracking multiple rewards programs conveniently in one location. This innovative approach not only simplifies the management of rewards but also enhances the overall experience for users seeking to maximize the value of their loyalty points.

Description

Social Spiral simplifies customer loyalty management with its innovative platform. It offers a suite of features including digital coupons, management of reward points, membership oversight, and comprehensive analytics. Through Social Spiral, businesses can effectively notify their customers about special offers, gifts, and promotions tailored to their specific loyalty triggers. The platform's electronic coupon system allows for seamless issuance and tracking of customer rewards through mobile devices. Additionally, Social Spiral is versatile, functioning in the cloud and available on both Android and iPhone systems, ensuring accessibility for users on the go. This makes it an ideal solution for businesses looking to enhance customer engagement and retention.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9.99/month/user
Starting price $75/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Points.com

Founded

2000

Country

Canada

Website

www.points.com

Vendor Details

Company Name

Social Spiral Technologies

Founded

2013

Country

Canada

Website

www.socialspiral.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

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