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ease
features
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support

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Description

Fraud Detection Modern fraud prevention systems rely on documenting issues and establishing expert-defined rules to combat them; however, due to the vastness and ever-changing nature of fraud, this approach is often inadequate. POINTER introduces a forward-thinking strategy that swiftly identifies fraudulent activities by recognizing transactions that deviate from a user’s usual behavior. Utilizing a proprietary mathematical model along with advanced data mining methodologies, POINTER generates a dynamic Personal Symbolic Vector. Additionally, the incorporation of auto-learning techniques allows the system to adapt to realistic behavioral changes over time. This adaptability guarantees that user profiles remain current and that the most recent expert rules are applied for fraud detection. Furthermore, POINTER significantly reduces the number of false alerts, thereby minimizing the research time required by staff while simultaneously enhancing customer service. Institutions can also customize these parameters to achieve the most effective balance for their specific needs. Ultimately, this innovative approach revolutionizes the way organizations manage and mitigate fraud.

Description

Every bank and fintech requires AI fraud investigators to create a reality where fraud victims are a thing of the past, and Trident is leading the charge by providing limitless investigators to these institutions. By deploying AI agents designed specifically to combat card fraud and APP scams, our solution integrates effortlessly with your in-app dispute forms, messaging systems, and alerting mechanisms. This innovation drastically reduces fraud resolution times from several days to mere minutes, ultimately enhancing customer satisfaction. Moreover, our AI agents bolster your fraud management capabilities, ensuring that every case is addressed regardless of the volume of incidents reported. With a streamlined process for handling false positives, our detection models can identify a greater number of transactions, ensuring that real fraud is captured effectively. Additionally, our assistant can be easily incorporated with platforms like Intercom, Zendesk, or any existing case management system you may currently utilize, providing a comprehensive tool for fraud detection and resolution. By harnessing the power of AI, we can transform the landscape of fraud investigation and support banks in safeguarding their customers more efficiently than ever before.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Intercom
Zendesk

Integrations

Intercom
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PotentiaN

Founded

2007

Country

United States

Website

www.potentian.com

Vendor Details

Company Name

Trident AI

Website

tridentai.co

Product Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Product Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Alternatives

Alternatives

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