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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The service automates the work with address data, reviews, and search engines on online maps, review sites, Google Tripadvisor and 50+ other platforms. You can work from a single window. Review activator for rating increase. ChatGPT and Autoresponses to increase response speed.

Description

Zyene Reviews offers a review management solution specifically designed for local businesses, enabling them to easily gather customer feedback while safeguarding their online reputation from a centralized platform. Users can send customized review requests via text, email, shareable links, or QR codes, and efficiently oversee all Google reviews through a single inbox. The software utilizes AI to generate responses that mirror the unique tone of your business, allowing you to either approve and publish them or set them to auto-publish for any new reviews that remain unanswered. Additionally, a private feedback feature allows dissatisfied customers to communicate directly with your team, providing an opportunity to address their concerns before they escalate to public reviews. The service includes support for multiple locations, detailed response analytics, and offers unlimited business replies without a monthly cap for paid plans. Subscription options begin at $29.99 per month, which includes a 7-day free trial and no requirement for an annual commitment, making it a flexible choice for businesses looking to enhance their review management process. With these features, Zyene Reviews positions itself as an essential tool for businesses aiming to improve customer engagement and foster a positive online presence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

1C:Enterprise Yes 
Google Maps Yes 
Tripadvisor Yes 
WhatsApp Yes 
iiko Yes 

Integrations

1C:Enterprise No 
Google Maps No 
Tripadvisor No 
WhatsApp No 
iiko No 

Pricing Details

$10
Free Trial Yes 
Free Version No 

Pricing Details

$29.99/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Pointer

Founded

2019

Country

Russia

Website

pntr.io

Vendor Details

Company Name

Zyene, Inc.

Country

United States

Website

zyenereviews.com

Product Features

Local Marketing

Advertising Management No 
CRM Yes 
Email Marketing Yes 
Feedback Management Yes 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management Yes 
PR Management No 
Reporting / Analytics Yes 
Review Management Yes 
SEO Management Yes 
Social Media Management No 
Store Locator Yes 
Website Management No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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