Average Ratings 10 Ratings
Average Ratings 7 Ratings
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Description
Podium is a comprehensive AI-driven platform designed to streamline lead management and customer communication for businesses, currently serving more than 100,000 customers. Its flagship feature, the AI Employee, guarantees round-the-clock engagement with leads, enabling faster responses that translate into higher conversion rates and increased sales. Businesses benefit from a unified dashboard that merges calls, texts, payment requests, and bulk messaging to nurture prospects and drive repeat business effectively. Podium’s intelligent automation handles customer inquiries seamlessly across all communication platforms, ensuring consistent and accurate messaging. The company has gained industry acclaim, appearing on Forbes’ Next Billion Dollar Startups, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium enjoys backing from top investors such as Accel, Summit Partners, GV, and Y Combinator. Its platform empowers businesses to build lasting customer relationships through efficient, AI-enhanced communication. Podium continues to innovate, helping companies scale their lead conversion efforts globally.
Description
SMS-iT CRM is a semi-sentient cutting-edge, communication-focused platform for sales and marketing.
This all-inclusive system is engineered for perpetual expansion, offering an extensive array of tools catering to lead acquisition, client nurturing, sales oversight, and retention. With over 50 specialized sales and marketing tools, including built-in artificial intelligence, unlimited calling and texting, smart inbox with messaging channels, funnel and site builder, social media planner, appointment booking system, and more, SMS-iT equips businesses for success.
Notably, SMS-iT possesses semi-sentient capabilities, allowing it to comprehend text inputs, offer contextually relevant suggestions or responses, and continuously learn from user interactions for future engagements.
Moreover, SMS-iT CRM distinguishes itself with features like SIM card integration, advanced AI functionalities for messaging and marketing, a network of 30 SMS gateways, and cutting-edge blockchain and IoT capabilities. Customized to expedite business growth and optimize monthly software expenses, SMS-iT CRM stands as a versatile solution poised for businesses to thrive in dynamic markets.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
AIM POS
Yes
AWeber
No
CDK Global
Yes
Denticon
Yes
Dentrix
Yes
Ema
Yes
Gusto
Yes
Hubtiger
Yes
JobNimbus
Yes
Kickserv
Yes
Integrations
AIM POS
No
AWeber
Yes
CDK Global
No
Denticon
No
Dentrix
No
Ema
No
Gusto
No
Hubtiger
No
JobNimbus
No
Kickserv
No
Pricing Details
$399 per month
Try Podium for free for 14-day, no strings attached.
Free Trial
Yes
Free Version
No
Pricing Details
$299/month
Artificial Intelligence
Text (SMS, MMS, RCS)
Smart Inbox – No AI
Pipelines
SMS Gateways & SMPP – Unlimited Messaging and Calling
22+ Smart Tools – No AI & Smart Analytics
Voice (Broadcast, Smart Dialer with Customer Connect, Receiptionist – IVR, Extensions)
Social with 22+ Channels
Email with SMTP Gateway
Campaigns
Lead Management
Link Tracking Automation
Tag-iT
Website Chatbot
Quotes
Text to Join
Missed Call Messaging
Email Verification
Unibox and Multiple Email Accounts
Power Dialer + Multi-Line Dialer
Bulk Social (e.g, send bulk messages with WhatsAPP, Facebook, Instagram, etc)
Appointment Booking AI Bot
Workflow Automation
Ecommerce Suite
Email Warming
Connect - Smart Video Conferencing
Blockbook
Geo Targeting
Smart Scraper – Contact Data Completer
Smart Database
Social Planner
Reputation Manager
Contracts
Blogger
SMS-iT GPT
Staff AI (AI Powered Virtual Assistance)
Tracks
Metaverse
Fax
Appointments
QR Code Builder
Smart Analytics
Notepad
Phone Number Validation & Lookup
Smart Contact Management
Templates
Activity Logs
Leads Reports
Unlimited Keywords
Unlimited Team Accounts
Smart Numbers Management
Smart Compliance Management
Tons of integrations
Text (SMS, MMS, RCS)
Smart Inbox – No AI
Pipelines
SMS Gateways & SMPP – Unlimited Messaging and Calling
22+ Smart Tools – No AI & Smart Analytics
Voice (Broadcast, Smart Dialer with Customer Connect, Receiptionist – IVR, Extensions)
Social with 22+ Channels
Email with SMTP Gateway
Campaigns
Lead Management
Link Tracking Automation
Tag-iT
Website Chatbot
Quotes
Text to Join
Missed Call Messaging
Email Verification
Unibox and Multiple Email Accounts
Power Dialer + Multi-Line Dialer
Bulk Social (e.g, send bulk messages with WhatsAPP, Facebook, Instagram, etc)
Appointment Booking AI Bot
Workflow Automation
Ecommerce Suite
Email Warming
Connect - Smart Video Conferencing
Blockbook
Geo Targeting
Smart Scraper – Contact Data Completer
Smart Database
Social Planner
Reputation Manager
Contracts
Blogger
SMS-iT GPT
Staff AI (AI Powered Virtual Assistance)
Tracks
Metaverse
Fax
Appointments
QR Code Builder
Smart Analytics
Notepad
Phone Number Validation & Lookup
Smart Contact Management
Templates
Activity Logs
Leads Reports
Unlimited Keywords
Unlimited Team Accounts
Smart Numbers Management
Smart Compliance Management
Tons of integrations
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Podium
Founded
2014
Country
United States
Website
www.podium.com
Vendor Details
Company Name
SMS-iT
Founded
2021
Country
United States
Website
smsit.ai
Product Features
Brand Management
Approval Process Control
No
Artwork Management
No
Asset Management
No
Change Management
No
Fulfillment Distribution
No
Project Management
No
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
Yes
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
No
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
Yes
Negative Feedback Management
No
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Dental
Appointment Management
No
Appointment Reminders
No
Claims Management
No
Clinical Charting
No
Imaging
No
Inventory Management
No
Patient Account Management
No
Patient Billing
No
Patient Records Management
No
Treatment Planning
No
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Lead Capture
Business Card / Badge Scanning
No
Dashboard
No
Data Extraction
No
Lead Distribution
No
Lead Notifications
No
Lead Nurturing
No
Lead Qualification
No
Lead Scoring
No
Online Forms
No
Lead Generation
Contact Discovery
No
Contact Import/Export
No
Lead Capture
Yes
Lead Database Integration
Yes
Lead Nurturing
Yes
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Visitor Identification
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
Yes
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
Yes
Local Marketing
Advertising Management
Yes
CRM
Yes
Email Marketing
No
Feedback Management
Yes
Live Chat
Yes
NAP Management (Name/Address/Phone)
No
Online Listings Management
No
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
Yes
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
Yes
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes
