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Description
Pluspoint is an all-encompassing platform aimed at enhancing customer experience and managing reputation for businesses with multiple locations. It provides an array of tools for overseeing listings, reviews, customer feedback, and social media interactions, assisting businesses in drawing in, converting, and keeping their clientele. With functionalities such as omnichannel messaging, automated responses to reviews, and campaign oversight, Pluspoint empowers companies to amplify their online presence, strengthen customer relationships, and refine their marketing strategies. This platform is particularly well-suited for sectors including automotive, healthcare, real estate, retail, and hospitality, making it a versatile solution for diverse business needs. Its comprehensive approach ensures that businesses can effectively adapt to the evolving landscape of customer expectations and market dynamics.
Description
Zceppa serves as a powerful SaaS marketing platform designed to assist businesses in automating and overseeing their digital presence efficiently, leading to significant growth through search engines and social media. It streamlines the management of location listings across various platforms such as Google, Facebook, and Instagram while facilitating the generation of genuine customer reviews and feedback. The platform also employs AI to automate responses to reviews and enables businesses to interact with their customers via social sharing and messaging features on prominent social media networks. Teams utilizing Zceppa experience a remarkable fourfold increase in search visibility, potential fivefold growth in organic leads, and a notable 40% rise in consumer engagement with their business profiles. This comprehensive approach not only enhances visibility but also fosters stronger connections with customers, ultimately driving better business outcomes.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Facebook
Google Business Profile
Instagram
Tripadvisor
Pricing Details
$39/location/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pluspoint
Founded
2021
Country
United States
Website
www.pluspoint.io
Vendor Details
Company Name
Zceppa
Founded
2018
Country
United States
Website
www.zceppa.com
Product Features
Local Marketing
Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label