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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Pluspoint is an all-encompassing platform aimed at enhancing customer experience and managing reputation for businesses with multiple locations. It provides an array of tools for overseeing listings, reviews, customer feedback, and social media interactions, assisting businesses in drawing in, converting, and keeping their clientele. With functionalities such as omnichannel messaging, automated responses to reviews, and campaign oversight, Pluspoint empowers companies to amplify their online presence, strengthen customer relationships, and refine their marketing strategies. This platform is particularly well-suited for sectors including automotive, healthcare, real estate, retail, and hospitality, making it a versatile solution for diverse business needs. Its comprehensive approach ensures that businesses can effectively adapt to the evolving landscape of customer expectations and market dynamics.

Description

Andromeda serves as a comprehensive Cloud-Based Platform that aggregates and curates vast amounts of big data, encompassing millions of line entries. By utilizing omnichannel data points such as sensors, psychographics, and WiFi guest access, it creates multiple avenues for data collection. Specialized gateways enable the gathering of substantial data, which is then processed through internal algorithms. This analysis yields valuable insights that enhance the operational decision-making processes within organizations. Key Performance Indicators (KPIs) can be dispatched regularly to tailored recipient lists, promoting ongoing internal discussions. When customers register to access your WiFi, this is the experience they encounter. Our platform equips you with all necessary tools to design an appealing page, allowing you to drag, drop, add images, and customize text through an intuitive creation tool. Understanding customer data reveals a narrative about their behaviors. By exploring this data, you can uncover insights about your customers’ identities, their purchasing patterns, and factors that encourage their loyalty, ultimately driving business growth and enhancing customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Facebook Yes 
Google Business Profile Yes 
Instagram Yes 
Tripadvisor Yes 

Integrations

Axis LMS No 
Facebook No 
Google Business Profile No 
Instagram No 
Tripadvisor No 

Pricing Details

$39/location/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Pluspoint

Founded

2021

Country

United States

Website

www.pluspoint.io

Vendor Details

Company Name

Queentessence

Founded

2018

Country

United States

Website

queentessence.io/platform/

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management No 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Product Features

Competitive Intelligence

Alerts/Notifications No 
Benchmarking No 
Competing Product Analysis No 
Keyword Tracking No 
Social Media Monitoring No 
Trend Analysis Yes 
Website Monitoring No 

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management Yes 
Live Chat No 
NAP Management (Name/Address/Phone) Yes 
Online Listings Management No 
PR Management No 
Reporting / Analytics Yes 
Review Management No 
SEO Management No 
Social Media Management No 
Store Locator Yes 
Website Management No 

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Alternatives

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