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Description
Plumber Secretary is an AI-driven receptionist solution tailored for plumbing businesses.
This innovative platform enables plumbing companies to effectively manage customer calls without needing an employee or owner to interrupt their ongoing work whenever the phone rings.
It can engage in initial customer interactions, gather service details, arrange appointments, and provide assistance for calls received outside regular business hours.
Plumber Secretary addresses common plumbing issues, including but not limited to:
- active leaks
- clogged drains
- problems with water heaters
- toilet malfunctions
- burst pipes
- repairs for fixtures
- urgent emergency calls
- routine maintenance requests.
By gathering job-related information before dispatch, this platform not only streamlines scheduling but also enhances overall service efficiency, allowing plumbing companies to better serve their clients.
Through its user-friendly features, Plumber Secretary ultimately contributes to improved customer satisfaction and operational effectiveness.
Description
SwiftGuard serves as an AI receptionist specifically designed for plumbing and heating companies. While a plumber is busy working under a sink or is out on a job, SwiftGuard manages incoming calls on behalf of the business, informing callers that they are speaking with an AI assistant. It collects essential information such as the caller’s name, address, and issue, and subsequently schedules appointments in the linked Google Calendar according to real-time availability. Businesses have the option to decide if SwiftGuard should handle all incoming calls or only those that go unanswered, and a simple code can be dialed to forward calls, ensuring the business retains its original phone number. Additionally, callers have the capability to reschedule or cancel appointments, leave messages, and all interactions are documented in a central dashboard, complete with recordings, transcriptions, and caller details. Any calls that SwiftGuard cannot manage are marked for a follow-up. This AI agent is multilingual, proficient in English, Dutch, German, French, Italian, and Spanish, and can seamlessly switch languages during conversations. For security, all calls and transcripts are encrypted and are automatically deleted after 90 days. There are three straightforward monthly subscription plans available, each including a certain number of call minutes, with no extra charges per minute, making it an efficient solution for businesses. Overall, SwiftGuard significantly enhances customer service while allowing plumbing and heating professionals to concentrate on their tasks.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Calendar
No
Pricing Details
$95/month
Free Trial
Yes
Free Version
No
Pricing Details
€69/month
Three flat monthly plans, billed monthly ex VAT (17% less on annual billing). Every plan starts with a 14-day free trial. No free version, no per-minute charges.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Plumber Secretary
Founded
2026
Country
United States
Website
plumbersecretary.com
Vendor Details
Company Name
SwiftGuard
Founded
2026
Country
Netherlands
Website
swiftguard.ai
Product Features
Plumbing
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Mobile Access
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
