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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Plum POS serves as a contemporary point-of-sale system specifically designed for the restaurant industry. It enhances the efficiency of ordering, payment processing, and overall daily management. The platform prioritizes speed, dependability, and user-friendliness. Catering to various service models and accommodating expanding restaurant teams, Plum POS ensures that all operations are conducted through a secure, cloud-based infrastructure. In addition to its core functionalities, Plum POS offers a range of associated products, including Terminals, Kiosks, Cash Drawers, Handheld devices, PAX payment terminals, Printers, and Scanners, which collectively facilitate quicker transactions at the service point. This encompasses options like tableside ordering, self-service capabilities for patrons, and seamless integration with third-party delivery services to reduce clutter from multiple tablets. Furthermore, these tools are designed to enhance customer satisfaction by improving service speed and operational efficiency.

Description

Plum Voice stands out as a top independent provider of interactive voice response (IVR) systems in the industry. This company equips telecommunications providers globally with its all-encompassing Cloud IVR solution. Known for its reliability, adaptability, and security, the Plum Voice Cloud IVR empowers users to automate and manage essential business functions or customer interactions via phone, all while eliminating the complexities associated with telephony infrastructure. Additionally, the solution meets HIPAA and PCI-DSS level 1 compliance standards, ensuring that users can confidently manage sensitive medical and financial data. With such robust features, Plum Voice continues to lead the charge in innovative voice response technology.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Unremot No 

Integrations

Unremot Yes 

Pricing Details

$0
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Plum POS

Founded

1997

Country

United States

Website

plumpos.com

Vendor Details

Company Name

The Plum Group

Founded

2000

Country

United States

Website

www.plumvoice.com

Product Features

Bar POS

Cash Drawer Management No 
Employee Management No 
Gift Card Management No 
Inventory Control No 
Loyalty Program No 
Separate Checks No 
Split Checks No 
Tips Management No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

Product Features

IVR

Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail No 

Alternatives

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