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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Plotto offers a comprehensive online video research platform that integrates survey and storytelling features. It serves as a complete solution for the creation, collection, analysis, and editing of video survey responses. With Plotto, participants can share their narratives through self-recorded testimonial videos that are personal, candid, and genuine. You gain insights into their full story, capturing all the nuances expressed in their own style. This allows you to perceive their emotions, such as smiles and pauses, and detect their feelings of joy or discomfort. By utilizing this platform, you can delve deeper into the underlying truths. As a fully browser-based tool, Plotto requires no downloads and is compatible with mobile devices, tablets, and desktops. It enhances comprehension not only of the words spoken but also of the emotions conveyed. Key features include transcription services, keyword trend analysis, sentiment evaluation, facial emotion recognition, and graphical data filters. Additionally, you can effortlessly create highlight reels to disseminate the stories, and all content generated remains your intellectual property. This makes Plotto an invaluable resource for gaining richer insights into the voices of your audience.

Description

RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 No 
Google Cloud Platform No 
Intercom No 
ServiceNow No 
Zapier No 
Zendesk No 

Integrations

Amazon S3 Yes 
Google Cloud Platform Yes 
Intercom Yes 
ServiceNow Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$120 one-time payment
Free Trial Yes 
Free Version Yes 

Pricing Details

$65 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Plotto

Founded

2014

Country

United Kingdom

Website

www.plotto.com

Vendor Details

Company Name

RecRam

Founded

2022

Country

Turkey

Website

recram.com

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video Yes 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives