Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Collecting, evaluating, and acting upon customer feedback can be quite challenging, especially when it's done manually and on a case-by-case basis. Feedback often pours in from various customer support channels, but without proper consolidation, it gets buried and forgotten. The process of extracting feedback from multiple platforms is not only tedious but also complicated by the different formats used across these tools. It's time to move away from that endless spreadsheet that nobody ever looks at. The manual tagging of feedback takes up valuable time and creates documents that are difficult to interpret, leading to disinterest in the insights provided. By focusing solely on what your customers truly desire, you can significantly boost retention, with an increase of just 5% potentially translating to profit growth of 25% to 95%. Pliik offers a seamless integration with your customer communication platforms, automatically categorizing, storing, and organizing feedback for you. Connect effortlessly with the feedback tools your team prefers, highlight the most pressing topics, and disseminate your insights throughout the team effectively. Staying informed about your feedback has never been easier, and with Pliik, you can ensure that your customer's voice is always prioritized.
Description
Sleekplan serves as a comprehensive feedback solution that streamlines user requests and integrates feature voting boards, roadmaps, changelogs, and satisfaction surveys directly into your website. Establish a unified platform to gather, monitor, and categorize feedback from both internal stakeholders and external users. Customize user attributes and build tailored segments to guide informed product decisions effectively. Ensure that the ideas and suggestions collected are viable for development. Engage in discussions around potential solutions while collecting valuable feedback. Eliminate the hassle of lengthy email exchanges by promoting efficient support through interactive, thread-based conversations. Encourage continuous feedback from your users without disrupting their experience, allowing them to provide insights seamlessly from within your web application. This way, you can foster a more collaborative environment that prioritizes user input and enhances product development.
API Access
Has API
No
API Access
Has API
Yes
Integrations
GitHub
Yes
Intercom
Yes
Slack
Yes
Zapier
Yes
Appbot
Yes
Cloudflare
No
Google Chrome
No
Google Docs
Yes
Google Forms
Yes
Google Sheets
Yes
Integrations
GitHub
Yes
Intercom
Yes
Slack
Yes
Zapier
Yes
Appbot
No
Cloudflare
Yes
Google Chrome
Yes
Google Docs
No
Google Forms
No
Google Sheets
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Pricing Details
$15 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
pliik
Founded
2019
Country
Switzerland
Website
pliik.dev
Vendor Details
Company Name
Sleekplan
Founded
2021
Country
Germany
Website
sleekplan.com
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No